Getting started with WorldRemit

WorldRemit lets you send money abroad with a smartphone, tablet or computer.

Your transfer is done completely online, unlike traditional money transfer services where you may have to go to a high street agent. Our fees are typically lower, too.

What is a remittance?

‘Remittance’ is another word for a money transfer. 

Remittances are usually sent between family and friends in different countries for personal use, perhaps to cover household bills, healthcare, education or general living costs. Sometimes people send money to themselves if they have a mobile phone or bank account overseas.

What services do WorldRemit offer?

WorldRemit offers:

How can I pay for my transfer?

Explore payment options for the countries you are sending to and from.

Where can I send money to?

WorldRemit offers money transfers to more than 130 countries.

The services available to you (e.g., bank transfer or cash pickup) depend on the country you are registered in (this is your ‘send from country’) and the country you are sending money (this is your ‘destination country’).

Where can I send money from?

WorldRemit is available to senders in 50 countries. Your 'send from country' is the country where you are living when you create your account.  Contact us if you need to change your 'send from country'.

Your pay-out options (e.g., bank transfer or cash pickup) depend on the country you are registered in (this is your ‘send from country’), and the country you are sending money (this is your ‘destination country’).

How much can I send?

The maximum amount of money you can send depends on where you live. Different countries have different rules for money transfers.

It can also depend on how you pay for the transfer.

The send from and destination pages have more details.

How long will it take for the money to arrive?

In most cases, transfers sent using WorldRemit arrive within minutes.

You will see the expected delivery time before you make payment. We aim to complete transfers within the suggested time, but some transfers may take longer depending on how the money is being received.

Your transfer will not start until WorldRemit receives authorisation from your payment provider. Identity checks on the sender and/or recipient, third party operating hours or incorrect information can also extend the transfer time. 

Transfer type typically available to the recipient: 

 Bank transfer

  • Within minutes at selected banks. Timings may also depend on:
    • The bank
    • Day of the week
    • Transaction creation time 

Cash pickup 

  • Available to collect instantly

Mobile money

  • Within minutes

Airtime Top up 

  • Within minutes

Home delivery

  • 24 hours to 7 days depending on location

How is my money protected?

WorldRemit is authorised as an Electronic Money Institution, which means that we are allowed to offer our customers certain financial services, such as our money remittance service but it’s important for you to remember that we are not a bank or credit institution and so any funds we may receive from you are not protected by the Financial Services Compensation Scheme - that is a deposit protection scheme that is applicable to banks in the United Kingdom.

We are still required to protect your money, we just do it in a different way, called safeguarding. This means that customer funds that fall under the safeguarding requirements are kept separate from our own business funds and business accounts. We do this to make sure that your funds are protected and can be returned to you in the unlikely event WorldRemit stops providing its services. Were this to happen, the process of returning any funds owed to you because they have not yet reached your beneficiary or are still stored in your wallet, would be handled by a third party and not WorldRemit so it may take longer for you to receive any funds that may be owed to you.

In the event WorldRemit becomes insolvent and can no longer operate, it is also important for you to know, that your funds may not be returned to you in full. This is because the fees of any appointed administrator or liquidator are paid out of available assets and cash first. Once their fees are paid, our customers will be paid next before anyone else and the remaining safeguarded funds will be returned to you.

Why do you need a mobile phone number and email address for my recipient?

We use the recipient’s mobile number and email address to notify them on the transfer progress. Providing the recipient’s email address is optional.

Both the sender and recipient are notified when the transfer is sent, and again when it is received.

Why do I need to supply identification?

We are required by law to carry out these checks. 

To keep the WorldRemit service safe, we use a government-issued photo ID to confirm the identity of the money sender. You may also need to send us documents to confirm your recipient's ID.

Find out more about how we confirm identities and addresses.