What is Poli?

Poli is a payment provider that withdraws money directly from a bank account upon request.

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Can I pay by Poli in my send country?

We can accept Poli as a way to pay for the below countries. If you would like more information on this, including the maximum amounts you can send, please click the country you live in.

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Why was my Poli payment declined?

If your Poli payment declines, the best thing to do is to contact your bank’s payments or authorisation department who will be able to give you more information.

WorldRemit will not be able to see the reasons for a declined Poli payment.

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Are there any extra fees for paying by Poli?

There are no hidden or extra fees when using WorldRemit. The total you must pay is outlined when you create a transaction.

The only exception would be if your bank usually charges you to make Poli payments. If this is the case, the charge will vary dependent upon the bank, and is not charged by WorldRemit.

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Can I pay using someone else’s Poli account?

We need the money you send to come from your own Poli account.

As a financially regulated company we need to ensure we know the identity of our customers – and this includes the source of the funds they pay with.

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How long does a Poli refund take?

Once cancellation has been confirmed, a refund will be credited within 2 – 3 working days.

This can vary, however, dependent upon your bank. If you need further information on this, please check with your bank.

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