- What is a bank transfer?
- How does a bank transfer work?
- Can I pay by bank account transfer in my send country?
- Why was my bank account transfer declined?
- Are there any extra fees for paying by bank account transfer?
- Can I pay using someone else’s bank account transfer?
- How long does a bank account transfer refund take?
What is a bank transfer?
A bank transfer is an electronic payment which sends money directly from one bank account to another.
How does a bank transfer work?
A bank transfer works when a person instructs their bank to send money directly into another bank account. This is usually done electronically via online banking.
Please note that we need to have received the funds no later than 24 hours after the time the transaction was placed.
You can check the account details you should send the funds to by selecting your country from the links below.
Don't forget to quote your customer number as a payment reference when sending the funds, e.g. WR1234567.
Can I pay by bank account transfer in my send country?
We can accept bank transfer as a way to pay for the below countries. If you would like more information on this, including the maximum amounts you can send, please click the country you live in.
Why was my bank account transfer declined?
If your bank transfer is declined, the best thing to do is to contact your bank’s payments or authorisation department who will be able to give you more information.
WorldRemit will not be able to see the reasons for a declined bank transfer.
Are there any extra fees for paying by bank account transfer?
There are no hidden or extra fees when using WorldRemit. The total you must pay is outlined when you create a transaction.
The only exception would be if your bank usually charges you to make bank transfer payments. If this is the case, the charge will vary dependent upon the bank, and is not charged by WorldRemit.
Can I pay using someone else’s bank account transfer?
We need the money you send to come from your own bank account.
As a financially regulated company we need to ensure we know the identity of our customers – and this includes the source of the funds they pay with.
In some circumstances we can accept payments from business accounts. We may, however, need to see official documentation that shows you have authority to make payments from these accounts before we will be able to release your transaction. If this is the case, we will contact you by email or phone to discuss this with you.
How long does a bank account transfer refund take?
If you wish to cancel a transaction you have made, please contact WorldRemit as soon as possible. After a transaction is paid out we may not be able to recall it, so it is important you contact us as soon as possible to minimise this possibility.
You can find our contact details here
To cancel a bank transfer transaction we will require a bank statement as confirmation of the relevant account details. Once cancellation has been confirmed, a refund will be credited within 2 – 3 working days. This can vary dependent upon your bank. If you need further information on this, please check with your bank.