Send money using Bank Account Transfer

See below for answers to your questions about sending money using bank account transfer.

What is a bank account transfer?

A bank account transfer is an electronic payment which sends money directly from one bank account to another.

How does a bank account transfer work?

A bank account transfer works when a person instructs their bank to send money directly into another bank account. This is usually done electronically via online banking.

Please note that we need to have received the funds no later than 24 hours after the time the transaction was placed.

You can check the account details you should send the funds to by selecting your country from the links below.

Don't forget to quote your customer number as a payment reference when sending the funds, e.g. WR1234567.

Can I pay by bank account transfer in my send country?

We can accept bank transfer as a way to pay for the below countries. If you would like more information on this, including the maximum amounts you can send, please click the country you live in.

Why was my bank account transfer declined?

If your bank transfer is declined, the best thing to do is to contact your bank’s payments or authorisation department who will be able to give you more information.

WorldRemit will not be able to see the reasons for a declined bank transfer.

Are there any extra fees for paying by bank account transfer?

There are no hidden or extra fees when using WorldRemit. The total you must pay is outlined when you create a transaction.

The only exception would be if your bank usually charges you to make bank transfer payments. If this is the case, the charge will vary dependent upon the bank, and is not charged by WorldRemit.

Can I pay using someone else’s bank account transfer?

We need the money you send to come from your own bank account.

As a financially regulated company we need to ensure we know the identity of our customers – and this includes the source of the funds they pay with.

In some circumstances we can accept payments from business accounts. We may, however, need to see official documentation that shows you have authority to make payments from these accounts before we will be able to release your transaction. If this is the case, we will contact you by email or phone to discuss this with you.

How long does a bank account transfer refund take?

If you wish to cancel a transfer you have made, please contact WorldRemit as soon as possible. After a transfer is paid out we may not be able to recall it, so it is important you contact us as soon as possible to minimise this possibility.

You can find our contact details here.

To cancel a bank transfer transfer we will require a bank statement as confirmation of the relevant account details if you are sending from:

  • Hong Kong
  • Japan
  • Singapore
  • Somaliland
  • South Africa
  • Rwanda

Once cancellation has been confirmed, a refund will be credited within 2 – 6 working days. This can vary depending upon your bank. If you need further information on this, please check with your bank.

How do I pay for my transfer from bank account in United Kingdom?

You can send the money directly from your bank account to WorldRemit’s account.

Use your online banking service to create a transfer to WorldRemit. The payment must be received by midnight.

  • Bank name: Barclays Plc
  • Account name: WorldRemit Ltd
  • Sort code: 20-27-55
  • Account number: 23533093

Important: If you choose this option, use your WorldRemit customer number as the bank transfer reference. e.g. WR012345.