Transfer problems? Let’s solve it together!
If your money transfer is not proceeding further, chances are it’s something that you may be able to rectify with a few checks. Here’s a list of how you can solve common problems that may come up during your transfer journey.
1. Completing your transfer
2. Transfer processing
- My money is taking longer to process than I expected
- My transfer has been placed on hold / I’ve been asked to provide additional information
3. Transfer paid
4. Transfer cancelled
5. Getting help
If your problem isn’t listed here, please refer to our comprehensive FAQs.