Common Problems

Transfer problems? Let’s solve it together!

If your money transfer is not proceeding further, chances are it’s something that you may be able to rectify with a few checks. Here’s a list of how you can solve common problems that may come up during your transfer journey.

1. Completing your transfer

  • My payment won’t go through

  • I don’t understand how exchange rates work

  • I need help with sending money abroad

2. Transfer processing

3. Transfer paid

4. Transfer cancelled

5. Getting help

If your problem isn’t listed here, please refer to our comprehensive FAQs.

    A fast and secure way to send money on the go

    Download our app for free to send money online in minutes to over 130 other countries. Track your payments and view your transfer history from anywhere.

    Black and white Download on the App Store buttonBlack Google play store button
    An image of an iPhone and Android smartphone with the WorldRemit app displayed on the screen