Send mobile money to Uganda

How to send mobile money to Uganda

1. 1.Create an account (if you don’t already have one)

   Sign up with your email address and choose a strong password. You can use our app on our website to register. If you already have an account, simply log in.

2. 2.Start using our mobile money service

   Select Uganda, and choose mobile money as your payout method. 

3. 3.Enter your receiver’s details

   Enter your receiver’s details, including first and last name, recipient’s city and mobile money account number.

4. 4.Select send amount

   Enter the amount you want to send.

5. 5.Pay

   You can either pay for your transfer by bank transfer to the WorldRemit account, or by using a debit/credit card for faster delivery.

Which mobile money accounts can I send to in Uganda?

You can send to any of the following mobile money accounts:

• MTN Uganda

• Airtel Money

The mobile money account must be (1) fully registered and (2) active.

When will funds be credited to mobile money accounts in Uganda?

MTN Uganda mobile money accounts:

• Speed: Instant

Airtel Money mobile money accounts:

• Speed: Usually credited within 2-4 hours during local business hours (Monday-Saturday)

We will notify you and your recipient by email when funds are credited. We may sometimes require further information from you before we can process the transfer in order to comply with our regulatory requirements. We will email you if this is the case.

What currencies can I send to mobile money accounts in Uganda?

Ugandan Shillings (UGX) only.

How much can I send to mobile money accounts Uganda?

MTN Uganda mobile money accounts:

• A maximum of UGX 5,000,000 per transfer

• A maximum of UGX 20,000,000 per day

Airtel Money mobile money accounts:

• A maximum of UGX 5,000,000 per transfer.

There may be lower limits depending on the country where you are sending from and the payment method used to fund the transfer. Please see the relevant section in Payments for more info.

What information do I need from my recipient to send mobile money to Uganda?

• Full name. Please enter your recipient’s full name. To avoid any delays, the recipient’s name should match the name registered on their mobile money account.

• Address. We need your recipient’s city.

• Mobile money account number:

• Fully registered and active MTN Uganda, Airtel Money and Warid Pesa mobile money accounts only.

• Length: 9 digits in total (excluding country code). Airtel Money numbers begin with 75. Warid Pesa numbers begin with 70.

• Contact mobile number. We ask for a contact number in case we need to provide any important updates. This can be different from the mobile money account number.

• Sending reason. Please indicate whether it is “family or friend support,” “purchase of services,” “property payment,” or “sending fund to self”.

Please ensure that all your recipient’s details are correct. Once you make your transfer, it is difficult for us to amend or stop the transfer, although we will always try our best to do so.

What fees does my recipient pay in Uganda?

WorldRemit does not charge your recipient any additional fees for the mobile money transfer.

However, some local operators may charge them a fee when they withdraw funds as cash. This depends on the mobile operator’s policy and is not determined by WorldRemit.

Please note that when sending to mobile money accounts in Uganda, there is a 0.5% tax on all mobile money withdrawals imposed by the Ugandan government.

Why send mobile money to Uganda with WorldRemit?

We offer a wide coverage

We partner with many mobile networks in Uganda.

We're fast

Your bank transfer will usually be credited in minutes.

We’re low cost and transparent

As soon as you send money, you’ll see our low fees are always shown upfront and nothing is hidden.

We're secure

You can always be sure your money and data are safe with us.

We're there for you

we offer around-the-clock customer support. Our multilingual customer care team is on hand 24/7, 365 days a year to help with your questions.