Send bank transfers to South Africa
See below for answers to your questions about sending money to South Africa via Bank Transfer.
Which banks can I send to in South Africa?
You can send transfers to all major banks in South Africa.
What type of bank accounts can I send to in South Africa?
You can send to checking / current, savings and business accounts.
When will funds be credited to bank accounts in South Africa?
South Africa Exchange Control Regulations require all recipients to complete an online Reporting Mandate form if you are sending money to them for the first time. Your transfer can only be processed once this form has been completed by your recipient.
Once the form is completed, the transfer will take 1 business day to be processed. Any subsequent transfers to the same recipient will be processed on the same working day.
Please see “What is the Reporting Mandate?” section below for more info.
What is the Reporting Mandate in South Africa?a
The South African Reserve Bank requires that all recipients complete a Reporting Mandate in order to receive money. Our local partner will contact your recipient by text or email requesting for them to complete the online form. Once the form is completed your recipient will be able to receive the funds and will not be required to redo the form for 1 year. As we have 2 partners for processing transactions in South Africa the Reporting Mandate request can come from either, or both, Bidvest powered by Exchange4Free or Hellopaisa.
If the recipient of the funds is having any issues completing the reporting mandate they can contact our local partners for support:
Bidvest powered by Exchange4Free:
- Email: hpiCustomerAssist@hellopaisa.co.za
- Call centre (SA): (+27) 010 054 5615
- Whatsapp: https://api.whatsapp.com/send?phone=270100545615 or https://bit.ly/3a0J4Fl
What will happen after the Reporting Mandate has been completed?
Once the Reporting Mandate has been completed, your recipient will receive an email confirmation. Our local agent will start processing the transaction shortly afterwards.
The cut off time for processing transactions is 12:00 noon (South African time). If the mandate is completed before the cut off time, the recipient’s account will be credited on the same working day. Mandates completed after the cut off time will be processed and credited the next working day.
Our local agent will guide your recipient through this process and we will notify you and your recipient by email and SMS when their funds have been credited.
What currencies can I send to bank accounts in South Africa?
South African Rand (ZAR) only.
How much can I send to bank accounts in South Africa?
The maximum amount per transfer is dependent on the country where you are sending from and the payment method used to fund the transfer. Please see the relevant section in Payments for more info.
What information do I need from my recipient for bank transfers to South Africa?
- Full name. To avoid any delays, the recipient’s name should match the name on their bank statement exactly.
- Address. We need your recipient’s city.
- Account details. We need your recipient’s (1) bank name, (2) branch name and (3) account number.
- Mobile number. We use this to send an SMS notification to your recipient informing them that their funds have been credited.
- Our local partner, Exchange4Free, will send an automatic email to your recipient with the link to the Reporting Mandate they need to complete in order to process the payment. The Reporting Mandate only needs to be electronically signed once per calendar year by the recipient of the funds.
- Sending reason. Please indicate whether it is “family or friend support,” “purchase of services,” “property payment,” or “sending funds to self”.
Please ensure that all your recipient’s details are correct. Once you make the transaction, it is difficult for us to amend or stop the transfer, although we will always try our best to do so.