What is ACH?

ACH stands for Automated Clearing House, which is a network used for electronic payments and money transfers. ACH is a way to move money between banks without using paper checks, wire transfers, credit card networks, or cash..

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Can I pay by ACH in my send country?

We can accept ACH as a way to pay in the USA. If you would like more information on this, including the maximum amounts you can send, please click here.

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How long does it take for funds to clear when using ACH?

Funds via ACH will take a minimum of three working days to reach our account. This means that if you make a payment using ACH, your transaction could be held for up to four working days to ensure receipt of funds.

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Which banks support ACH payments?

ACH payments are currently supported by almost 200 banks from Alpine Bank to Zeal Credit Union. For our full list of these banks click here.

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Why was my ACH payment declined?

If your ACH payment declines, the best thing to do is to contact your bank’s payments or authorisation department who will be able to give you more information.

WorldRemit will not be able to see the reasons for a declined ACH payment.

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Are there any extra fees for paying by ACH?

There are no hidden or extra fees when using WorldRemit. The total you must pay is outlined when you create a transaction.

The only exception would be if your bank usually charges you to make ACH payments. If this is the case, the charge will vary dependent upon the bank, and is not charged by WorldRemit.

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Can I pay using someone else’s ACH account?

We need the money you send to come from your own bank account.

As a financially regulated company we need to ensure we know the identity of our customers – and this includes the source of the funds they pay with.   

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How long does an ACH refund take?

To refund an ACH transaction, we have to ensure the money has credited our account. It takes a minimum of 3 working days for us to receive money from an ACH transaction, so the refund process cannot begin until that time has passed.

Once cancellation has been confirmed, a refund will be credited within 5 working days.

This can vary, however, dependent upon your bank. If you need further information on this, please check with your bank.

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