Cash pickup in Zimbabwe

Need to send cash quickly to those you love in Zimbabwe? Send a cash pickup with WorldRemit.

How to send cash pickup transfers to Zimbabwe

  1. 1.Create an account (if you don’t already have one)

    Sign up with your email address and choose a strong password. You can use our app on our website to register. If you already have an account, simply log in.

  2. 2.Start using our cash pickup service

    Select Zimbabwe, and choose cash pickup as your payout method. 

  3. 3.Enter your receiver’s details

    Enter your receiver’s details, including first and last name.

  4. 4.Select send amount

    Enter the amount you want to send.

  5. 5.Pay

    You can either pay for your transfer by bank transfer to the WorldRemit account, or by using a debit/credit card for faster delivery.

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Where can my recipient collect the funds in Zimbabwe?

Your recipient can collect funds from any branch of:

  • Steward Bank

  • HelloPaisa

  • CBZ

  • ZB Bank

  • Quest Financial Services

  • People's Own Savings Bank

  • CABs

  • BancABC

  • Econet

  • Conticash



When will funds be available to collect in Zimbabwe?

Usually within a few minutes.  We may sometimes require further information from you in order to comply with our regulatory requirements before we can process your transfer. We will email you if this is the case.

What currencies can I send for cash pickups in Zimbabwe?

US Dollars (USD) only.

How much can I send for cash pickups in Zimbabwe?

  • Steward Bank, ZB Bank, Quest Financial Services, Express Financial Services or BancABC: The limit depends on where you are sending from and your chosen payment method. See below for more details.

  • CBZ Bank: USD 1,000 per transfer.

There may be lower limits depending on the country you are sending from and the payment method you use to fund the transfer. Please see the relevant section in Payments for more information.

Please note: we can only pay out in multiples of 10 USD and will automatically round your receive amount to the nearest 10 USD. This may affect your send amount too.

What information do I need from my recipient to send cash pickups to Zimbabwe?

  • Full name. Please enter your recipient’s full legal name. It must match their valid, government-issued photo ID for them to successfully collect their funds.

  • Address. We need your recipient’s city.

  • Mobile number. We use this to send an SMS notification to your recipient with the transfer reference number which they will need in order to collect the funds. We will also inform them when their funds are ready to be collected.

  • Sending reason. Please indicate whether it is “family or friend support,” “purchase of services,” “property payment,” or “sending funds to self”.

  • Email (optional). We use this to email your recipient with details of the transfer. This is particularly useful in case they have issues receiving the SMS notifications.

Please ensure that all your recipient’s details are correct. Once you make your transfer, it is difficult for us to amend or stop the transfer, although we will always try our best to do so.

What does my recipient need to show when collecting funds in Zimbabwe?

Valid photo ID. This must be one of the following:

  • National ID

  • Passport

  • Driver’s license

  • Residence permit

Quote “WorldRemit” and the 8-digit transfer reference number. We will notify you and your recipient by email and SMS when funds are ready to be collected and send a transfer reference number. Please quote this when collecting the funds.

What is the Zimbabwe Diaspora Remittance Incentive Scheme (DRIS) and how does it affect my cash pickup transfer?

Please note: Effective 20 February 2019, the Zimbabwean government has discontinued The Diaspora Remittance Incentive Scheme (DRIS) programme.

Do any locations in Zimbabwe guarantee cash will be available to collect?

WorldRemit has a cash guarantee partnership in place with Quest Financial Services, BancABC.

Due to the ongoing cash crisis in Zimbabwe, we continue to work closely with our partners to do everything in our power to facilitate the collection of cash.

Why choose WorldRemit's cash pickup services in Zimbabwe?

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We offer a choice of cash pickup locations

We work with many cash pickup partners in Zimbabwe.

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We're fast

Your bank transfer will usually be credited in minutes.

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We’re low cost and transparent

As soon as you send money, you’ll see our low fees are always shown upfront and nothing is hidden.

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We're secure

You can always be sure your money and data are safe with us.

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We're there for you

we offer around-the-clock customer support. Our multilingual customer care team is on hand 24/7, 365 days a year to help with your questions.

A fast and secure way to send money on the go

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