Cash Pickup in Kenya

Need to send cash quickly to those you love in Kenya? Send cash pickup with WorldRemit.


How to send cash pickup transfers to Kenya

  1. 1.Create an account (if you don’t already have one)

    Sign up with your email address and choose a strong password. You can use our app on our website to register. If you already have an account, simply log in.

  2. 2.Start using our cash pickup service

    Select Kenya, and choose cash pickup as your payout method. 

  3. 3.Enter your receiver’s details

    Enter your receiver’s details, including first and last name.

  4. 4.Select send amount

    Enter the amount you want to send.

  5. 5.Pay

    You can either pay for your transfer by bank transfer to the WorldRemit account, or by using a debit/credit card for faster delivery.

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What does my recipient need to show when collecting funds in Kenya?

  • Valid Photo ID. This must be one of the following: Kenyan passport, national ID card, driving license, or foreign passport with visa or refugee card

  • Quote “WorldRemit” and the 8-digit transfer reference number. We will send you and your recipient an email & SMS notifying you that (1) the funds are ready to be collected and (2) the transfer reference number. Please quote this when collecting the funds.


When will funds be available to collect in Kenya?

Usually within a few minutes. We may require further information from you before we can process the transfer in order to comply with our regulatory requirements. We will email you if this is the case.

What currencies can I send for cash pickups in Kenya?

Kenyan Shillings (KES) only.

What is the max amount that I can send for cash pickups to Kenya?

There may be lower or higher limits depending on the country you are sending from and the payment method you used to fund the transfer. Please see the Payments section for more information.

What information do I need from my recipient to complete a cash pick up transfer in Kenya?

  • Full name. Please enter your recipient’s full name. It must match their valid, government-issued photo ID for them to successfully collect the funds.

  • Address. We need your recipient’s city.

  • Mobile number. We use this to send an SMS notification to your recipient with the transfer reference number, which they will need to collect the funds. We will also inform them when the funds are ready to be collected.

  • Sending reason. Please indicate whether it is “family or friend support,” “purchase of services,” “property payment,” or “sending fund to self”.

  • Email (optional). We use this to email your recipient with details of the transfer. This is particularly useful in case they have issues receiving the SMS notifications.

Please ensure that all your recipient’s details are correct. Once you make the transfer, it is difficult for us to amend or stop the transfer, although we will always try our best to do so.

Why choose WorldRemit's cash pickup services in Kenya?

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We offer a choice of cash pickup locations

We work with many cash pickup partners in Kenya.

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We're fast

Your bank transfer will usually be credited in minutes.

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We’re low cost and transparent

As soon as you send money, you’ll see our low fees are always shown upfront and nothing is hidden.

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We're secure

You can always be sure your money and data are safe with us.

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We're there for you

we offer around-the-clock customer support. Our multilingual customer care team is on hand 24/7, 365 days a year to help with your questions.

A fast and secure way to send money on the go

Download our app for free to send money online in minutes to over 130 other countries. Track your payments and view your transfer history from anywhere.

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