Cash Pickup in Costa Rica

See below for answers to your questions about sending money to Costa Rica via Cash Pickup.


Where can my recipient collect the funds in Costa Rica?

You can send cash pickups to any branch of Teledolar.

When can my receiver collect the funds in Costa Rica?

Funds are usually available to collect within a few minutes. The estimated time for collection depends on branch operating hours. We may also require further information from you to comply with our regulatory requirements before processing the transfer. If so, we will email you promptly.

What currencies can I send for cash pickups to Costa Rica?

Costa Rican Colon (CRC) or US Dollar (USD).

How much can I send for cash pickups to Costa Rica?

Collecting in Costa Rican Colon (CRC).

  • Maximum per transaction = CRC 1,800,000

  • Maximum per month = CRC 1,800,000

Collecting in US Dollar (USD).

  • Maximum per transaction = USD 3,000

  • Maximum per month = USD 3,000

There may be lower limits depending on the country where you are sending from and the payment method used to fund the transfer. Please see the relevant section in Payment for more info.

What information do I need from my recipient to collect funds in Costa Rica?

  • Full name. Please enter your recipient’s full legal name. It must match their valid, government-issued photo ID for them to successfully collect their funds.

  • Address. We need your recipient’s city.

  • Mobile number. We use this to send an SMS notification to your recipient with the transaction reference number, which they will need in order to collect the funds. We will also inform them when their funds are ready to be collected.

  • Sending reason. Please indicate whether it is “family or friend support,” “purchase of services,” “property payment,” or “sending funds to self”.

  • Email (optional). We use this to email your recipient with details of the transaction. This is particularly useful in case they have issues receiving the SMS notifications.

Please ensure that all your recipient’s details are correct. Once you make your transaction, it is difficult for us to amend or stop the transfer, although we will always try our best to do so.

What should my recipient show when collecting funds in Costa Rica?

  • Valid Photo ID. This must be a government issued valid ID.

  • 11-digit transaction reference number starting with MMTR. We will notify you and your recipient by email and SMS when funds are ready to be collected and send a transaction reference number.