Where can my recipient collect the funds in Morocco?

You can select from one of the following network options when creating a transfer:

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When will funds be available to collect in Morocco?

Usually within a few minutes.  We may sometimes require further information from you before we can process the transfer in order to comply with our regulatory requirements. We will email you if this is the case.

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What currencies can I send for cash pickups in Morocco?

Moroccan Dirham (MAD) only.

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How much can I send for cash pickups to Morocco?

Branches of Wafacash and CanalM:

  • A maximum of MAD 80,000 per transfer

Branches of Credit Populaire:

  • A maximum of MAD 42,900 per transfer

There may be lower limits depending on the country where you are sending from and the payment method used to fund the transfer. Please see the relevant section in Payments for more info.

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What information do I need from my recipient to collect cash in Morocco?

  • Full name. Please enter your recipient’s full legal name. It must match their valid, government-issued photo ID for them to successfully collect their funds.
  • Address. We need your recipient’s city.
  • Sending reason. Please indicate whether it is “family or friend support,” “purchase of services,” “property payment,” or “sending funds to self”.
  • Mobile number. We use this to send an SMS notification to your recipient with the transaction reference number which they will need in order to collect the funds. We will also inform them when their funds are ready to be collected.
  • Email (optional). We use this to email your recipient with details of the transaction. This is particularly useful in case they have issues receiving the SMS notifications.

Please ensure that all your recipient’s details are correct. Once you make your transaction, it’s difficult for us to amend or stop the transfer, although we will always try our best to do so.

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What should my recipient show when collecting funds in Morocco?

Branches of  Wafacash and CanalM:

  1. Valid photo ID. This must one of the following: 
    • National ID
    • Passport
    • Driver’s License
  2. 8-digit transaction reference number. We will notify you and your recipient by email and SMS when funds are ready to be collected and send a transaction reference number. Please quote this when collecting the funds.

Branches of Banque Populaire:

  1. Valid photo ID. This must be a valid government-issued photo ID:
    • Passport
    • Driver’s licence
    • any other government-issued photo ID
  2. Quote “Xpress Money” and 16-digit transaction reference number. We will notify you and your recipient by email and SMS when funds are ready to be collected and send a transaction reference number.

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