Complete your identity check

We’ll guide you through each step in the WorldRemit app


To meet regulatory requirements, we need to verify your identity. You’ll need an accepted ID showing your city and country of birth, plus a new selfie.


Verify now

Before you start

Have these ready:

  • An accepted identity document

  • Your phone

  • Good lighting for your ID photo and selfie

Taking a moment to make sure your ID is clear can help avoid delays.

Here’s what to do:



Step 1: Start your identity check

Open WorldRemit and start your identity check.



Step 2: Choose your ID

Choose your issuing country and an accepted identity document.

Accepted documents can include:

  • Passport

  • Driving licence

Your document must clearly show your city and country of birth.


Step 3: Review and accept

Read the information about how your biometric data is used, then tap Accept.



Step 4: Take a clear photo of your ID

Make sure your ID is:

  • Clear and easy to read

  • Fully visible

  • Free from glare

  • Showing your place of birth



Step 5: Complete the selfie check

Follow the instructions in the app to take a new selfie.


Step 6: We’ll check your details

Once you’ve finished, we’ll verify your identity. If we need anything else, we’ll let you know.

Need help?

If you’re having trouble completing your identity check, check our FAQs for more information.


View FAQs