Click on any of the following links for more information on sending cash pickups to Guatemala:

What should my recipient show when collecting funds in Guatemala?

Banco Desarrollo Rural, Banco Elektra, Banco GYT Continental and Banco Industrial de Guatemala branches:

  • Valid photo ID. This must be one of the following:
    • Guatemalan passport
    • National ID card
    • Driving licence
    • Foreign passport with visa or refugee card
  • 11-digit transaction reference number. We will notify you and your recipient by email and SMS when funds are ready to be collected and send the transaction reference number. Please have your recipient quote this when collecting the funds.

Fenacoac branches:

  • Valid photo ID. This must be one of the following:
    • Guatemalan passport
    • National ID card
    • Driving licence
    • Foreign passport with visa or refugee card
  • Quote “BTS” and 11-digit transaction reference number. We will notify you and your recipient by email and SMS when funds are ready to be collected and send the transaction reference number. Please have your recipient quote this when collecting the funds.

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What information do I need from my recipient to send cash pickups to Guatemala?

  • Full name. Please enter your recipient’s full legal name. It must match their valid, government-issued photo ID for them to successfully collect their funds.
  • Address. We need your recipient’s city.
  • Mobile number. We use this to send an SMS notification to your recipient with the transaction reference number which they will need in order to collect the funds. We will also inform them when their funds are ready to be collected.
  • Sending reason. Please indicate whether it is “family or friend support,” “purchase of services,” “property payment,” or “sending fund to self”.
  • Email (optional). We use this to email your recipient with details of the transaction. This is particularly useful in case they have issues receiving the SMS notifications.

Please ensure that all your recipient’s details are correct. Once you make your transaction, it is difficult for us to amend or stop the transfer, although we will always try our best to do so.

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How much can I send to Guatemala for cash pickups?

Banco Desarrollo Rural

  • Maximum per transfer = USD 1,500 equivalent in GTQ
  • Maximum per month = USD 10,000 equivalent in GTQ

Banco Elektra

  • Maximum per month = USD 1,000 equivalent in GTQ

Banco GYT Continental

  • Maximum per transfer = USD 1,440 equivalent in GTQ
  • Maximum per month = USD 5,000 equivalent in GTQ

Fenacoac

  • Maximum per transfer = USD 1,500 equivalent in GTQ

Banco Industrial de Guatemala

  • Maximum per transfer = USD 1,440 equivalent in GTQ
  • Maximum per month = USD 10,000 equivalent in GTQ

There may be lower limits depending on the country where you are sending from and the payment method used to fund the transfer. Please see the relevant section in Payments for more info.

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What currencies can I send cash pickups to Guatemala?

Guatemalan Quetzales (GTQ) only.

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When will funds be available to collect in Guatemala?

Usually within a few minutes. We may sometimes require further information from you before we can process the transfer in order to comply with our regulatory requirements. We will email you if this is the case.

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Which countries can I send cash pickups from to Guatemala?

You can send from any of the WorldRemit send countries listed here except:

  • Gibraltar
  • Japan
  • Hong Kong
  • Malaysia
  • Singapore
  • UAE

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Where can my recipient collect the funds in Guatemala?

Your recipient can collect from any branch of:

  • Banco Desarrollo Rural
  • Banco Elektra
  • Banco GYT Continental
  • Fenacoac
  • Banco Industrial de Guatemala

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