Troubleshooting

What internet browsers works best with WorldRemit?

WorldRemit is optimised for use on Google Chrome but should work on all major browsers.

How do I enable cookies on Google Chrome?

Find out how to turn cookies on and off in Google Chrome.

How do I enable cookies on Internet Explorer?

Find out how to delete and manage cookies in Internet Explorer.

How do I enable cookies on Firefox?

Find out how to manage cookies in Firefox.

How do I enable cookies on Safari?

Find out how to manage cookies in Safari.

How do I enable cookies for Opera?

Find out how to manage cookies in Opera.

I’m having issues with the website. What can I do?

  1. Check that you’re using the most up-to-date version of your browser. WorldRemit works best on Google Chrome but should work on all major browsers.

  2. Check you have cookies enabled on your browser.

  3. There may be a temporary problem with our website. Take any screenshots that might help us diagnose the problem and send them to us.

I’m having issues with the app. What can I do?

  1. Check that you’re using the latest version of the app. You should update whenever a new version is available as important information or features may not show or work correctly on older versions.

  2. Close the app and restart – see if the problem persists.

  3. There may be a temporary problem with our app. Take any screenshots that might help us diagnose the problem and send them to us.


A fast and secure way to send money on the go

Download our app for free to send money online in minutes to over 130 other countries. Track your payments and view your transfer history from anywhere.

Black and white Download on the App Store buttonBlack Google play store button
An image of an iPhone and Android smartphone with the WorldRemit app displayed on the screen