Troubleshooting

Troubleshooting a transfer

What internet browsers works best with WorldRemit?

WorldRemit is optimised for use on Google Chrome but should work on all major browsers.

How do I enable cookies on Google Chrome?

Find out how to turn cookies on and off in Google Chrome.

How do I enable cookies on Internet Explorer?

Find out how to delete and manage cookies in Internet Explorer.

How do I enable cookies on Firefox?

Find out how to manage cookies in Firefox.

How do I enable cookies on Safari?

Find out how to manage cookies in Safari.

How do I enable cookies for Opera?

Find out how to manage cookies in Opera.

I’m having issues with the website, what can I do?

1. Check that you’re using the most up to date version of your browser. WorldRemit works best on Google Chrome but  should work on all major browsers

2. Check you have cookies enabled on your browser

3. There may be a temporary problem with our website. Take any screenshots that might help us diagnose the problem and send them to us

I’m having issues with the app. What can I do?

1. Check that you’re using the latest version of the app – update whenever a new version is available

2. Close the app and restart – see if the problem persists

3. There may be a temporary problem with our app. Take any screenshots that might help us diagnose the problem and send them to us