Your guide to sending a bank transfer with WorldRemit

How to send a bank transfer with WorldRemit

Once you've registered for your WorldRemit account, you can start sending money right away. Here's how to do so:

• Select the country you want to send to

• Choose bank deposit as the service

• Sometimes, we’ll ask you to select a ‘Pay-out network’. Make sure you choose the right bank

• Fill in the amount that you want to send and click on ‘Send’

What information do you need from your recipient?

Each receiving country has a different set of information we need to complete the transfer. While a full name, address and contact details are required for each recipient, their bank details differ, such as:

• Bank name

• Branch name

• Account number

• ABA routing number (the US only)

• Transit number (Canada only)

• IBAN and BIC/ SWIFT (most European countries)

• Branch state and code for recipients (India only)

Tip: Always write your recipient’s name in a Latin alphabet.

Staying up to date with your transfer

We know how useful it is to know exactly where your money is. The best way of checking all there is to know about your transfer, including the current status, is with our mobile app.

Below, you can find the different statuses of your bank account transfer and what they mean.

1. Order placed: We’ve received your transfer.

2. Processed: We’ve completed our checks and sent the transaction to our local partner.

3. It’s with your recipient’s bank: Our local partner has forwarded the funds to your recipient’s bank, and the money will be credited shortly.

Changing the details of your existing transfer

If you've made a mistake on your transfer or need to cancel it, you may be able to do so through our app. However, as most of our transfers are transmitted to the recipient's country instantly, we may need to contact our local partner to assist with the request.

For any changes or cancellations, you can contact our customer service team. It's best to contact us as soon as possible. Find our contact details here.

Transfer returned due to incorrect details – what does this mean?

Once you create a transaction, we send it to our pay-out partner in the receiving country. Your recipient’s bank might send the transfer back to us because of incorrect details.

If your recipient confirms that all the information is correct, or if you’ve successfully created a transaction with the same details not long ago, here are some of the possible reasons.

The recipient's account is denominated in a foreign currency

Apart from a few exceptions, we send funds to receiving countries in their local currency. Check the transaction information on your WorldRemit account to make sure you selected the correct currency.

The account is dormant or restricted by the recipient’s bank

Some accounts might be temporarily disabled by your recipient’s bank. Your recipient can check if the account is active.

The account is not permitted for international transfers

For example, if you’re sending funds to Colombia, your recipient needs to sign an ‘Abono Automatico’ form, which allows them to receive international transactions. Your recipient can get this sorted with their bank.

The amount you’re sending exceeds the limit of the recipient’s account

Your recipient's bank account might have a maximum credit limit. Also, some accounts are restricted to receive only a certain amount of funds over a period of time. You may need to send a lower amount, or your recipient could try to withdraw some money from their account to make space for your transaction.

And that's it! If you still have a question for us, head over to our FAQ, where you can find more details.

Send a bank transfer with WorldRemit