A photo of a young Nigerian boy smiling into the camera

WorldRemit launches cash pick-up service in Nigeria

23/9/2019 | 3 minute read

New service allows WorldRemit customers in over 50 countries to send money directly from their phones to 1,800 cash pick-up locations nationwide

Lagos and London, 23 September 2019: Leading digital money transfer company WorldRemit is significantly expanding its service in Nigeria by introducing a new cash pick-up service at all branches of FCMB Bank, Fidelity Bank, Access Bank, Zenith Bank, and Polaris Bank.

Using the WorldRemit app or website, the Nigerian diaspora living in over 50 countries can now send money quickly and securely to 1,800 cash pick-up locations across 36 Nigerian states. By the end of the year, WorldRemit will more than double its cash pick-up network to over 5,000 branches nationwide.

The new service builds on WorldRemit’s efforts to offer Nigerian customers choice and convenience. As well as instant cash pickup, customers can also send money to Nigeria via bank transfer, airtime top-up and mobile money.

In Nigeria where nearly 40% of adults are unbanked and the informal economy accounts for 65% of the economy, cash still plays a vital role in bringing the unbanked population into the financial system and supports millions of families.

Recent WorldRemit research shows that 200,000 children are in school due to money sent from loved ones living abroad. In the households that receive remittances, not only is more money spent on education, but children are also less likely to work and more likely to study.

WorldRemit’s mobile-first, digital model saves customers time and money as they do not have to visit a bricks and mortar agent to send money home. International transfers to bank accounts, Paga mobile money accounts, and cash pick-up via WorldRemit are instant.

With a diaspora of 15 million people living in countries including the United States, the United Kingdom, Australia and Canada, remittances play a significant role in Nigeria’s economy. The World Bank estimates that in 2018 alone Nigeria received $26 billion in remittances, making it the largest recipient in Africa.

Andrew Stewart, Managing Director for Middle East and Africa at WorldRemit, comments: “WorldRemit is delighted to expand its service offering in Nigeria, and introduce more recipients to our award-winning fast and convenient service. We recognise that the future of international payments will increasingly be defined by diversity and choice as more countries across the world strive to achieve universal financial inclusion.

“Using our app or website, customers living in over 50 countries can now send money home for collection as cash in just a few taps from their phones.  We also offer notifications to both senders and recipients when the money has been sent and received for complete peace of mind.”


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About WorldRemit

We are a leading global payments company and, along with Sendwave, part of Zepz, a group powering two global remittance brands. 

We disrupted an industry previously dominated by offline legacy players by taking international money transfers online – making them safer, faster and lower cost. We currently operate in more than 5,000 money transfer corridors worldwide and as part of Zepz, are part of a 1,400 person global workforce.

Sending money with WorldRemit is 100% digital (cashless), increasing convenience and enhancing security. For those receiving money, we offer a wide range of options, including bank transfer, cash pickup, airtime top up and mobile money. 

Backed by Accel, TCV and Leapfrog – WorldRemit’s headquarters are in London, United Kingdom, with regional offices in the United States, Poland, Canada, Australia, Hong Kong, Singapore, Malaysia, the Philippines, South Africa, Somaliland, Uganda, Kenya, Rwanda, Tanzania, Zimbabwe and Belgium.

About Zepz

Zepz Group is the group powering leading global remittance brands: WorldRemit and Sendwave. Since 2021, Zepz Group has been disrupting an industry previously dominated by offline legacy players by reducing the barriers to finance and increasing safety and convenience for users. Every day, Zepz Group and its brands work towards unlocking the prosperity of cross-border communities through finance and technology - driven by the vision of a world that celebrates migrants’ impact on prosperity, at home and abroad.

Zepz Group brands have helped cross-border communities send over $15bn from 50 countries, to recipients in 130 countries in 2022, and operate over 5,000 money transfer corridors worldwide. Zepz Group employs over 1,400 people globally as a remote-first employer, with team members located across six continents.

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