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WorldRemit guarantees cash-pick up in Zimbabwe

26/11/2017 | 3 minute read

Customers can pick-up US dollars from Steward Bank branches across the country

Johannesburg and London, 24 November 2017: The leading online money transfer company, WorldRemit, is guaranteeing its customers US dollars in cash for collection at Steward Bank branches across Zimbabwe.   

WorldRemit has been operating in Zimbabwe since 2010, and is taking the unprecedented step to source cash through its partner Steward Bank.

Zimbabwean customers can transfer funds from countries around the world, including the UK, Australia, Canada, US and Norway, using WorldRemit’s convenient, fast online service. Recipients will be able to pick their cash from Steward Bank branches in Harare, Bulawayo, Mutare, Masvingo and Gweru.

The move is a response to increasing demand from our customers for cash pickup services ahead of the festive season. 

The CEO of WorldRemit Ismail Ahmed said, “We know that remittances are a mainstay for families throughout Zimbabwe and  they are especially important as Christmas approaches.  Our customers trust us to deliver their hard-earned funds quickly and reliably which is why we are taking this unprecedented step to source cash.”

CEO of Steward Bank, Dr Lance Mambondiani said, “Steward Bank is excited at this initiative by WorldRemit which is aimed at increasing the convenience for our transacting customers.

Diaspora remittances play a significant role in the development of our economy and initiatives such as these have a significant impact in promoting diaspora remittances.”       

Customers who send money through WorldRemit can expect the cash to become available within minutes in Steward Bank branches.

Although the guarantee initially only applies to Steward Bank, it is expected that it will soon extend to other WorldRemit pay-out partners in the country.

Since starting its operations in Zimbabwe, WorldRemit has completed over 1.7 million transactions from the Diaspora sending money home and has built up a loyal customer base, attracted by its convenient online, lower-cost model.    

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About WorldRemit

We are a leading global payments company and, along with Sendwave, part of Zepz, a group powering two global remittance brands. 

We disrupted an industry previously dominated by offline legacy players by taking international money transfers online – making them safer, faster and lower cost. We currently operate in more than 5,000 money transfer corridors worldwide and as part of Zepz, are part of a 1,400 person global workforce.

Sending money with WorldRemit is 100% digital (cashless), increasing convenience and enhancing security. For those receiving money, we offer a wide range of options, including bank transfer, cash pickup, airtime top up and mobile money. 

Backed by Accel, TCV and Leapfrog – WorldRemit’s headquarters are in London, United Kingdom, with regional offices in the United States, Poland, Canada, Australia, Hong Kong, Singapore, Malaysia, the Philippines, South Africa, Somaliland, Uganda, Kenya, Rwanda, Tanzania, Zimbabwe and Belgium.

About Zepz

Zepz Group is the group powering leading global remittance brands: WorldRemit and Sendwave. Since 2021, Zepz Group has been disrupting an industry previously dominated by offline legacy players by reducing the barriers to finance and increasing safety and convenience for users. Every day, Zepz Group and its brands work towards unlocking the prosperity of cross-border communities through finance and technology - driven by the vision of a world that celebrates migrants’ impact on prosperity, at home and abroad.

Zepz Group brands have helped cross-border communities send over $15bn from 50 countries, to recipients in 130 countries in 2022, and operate over 5,000 money transfer corridors worldwide. Zepz Group employs over 1,400 people globally as a remote-first employer, with team members located across six continents.

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