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WorldRemit becomes first UK fintech company to integrate with the WhatsApp Business Solution

18/8/2018 | 3 minute read

Customers in over 145 countries can now receive WhatsApp notifications about their money transfers in real time.

London, 18 September 2018 - Leading digital money transfer company WorldRemit has added WhatsApp notifications to its service.

Through its integration with the WhatsApp Business solution, customers who use WhatsApp to chat with family and friends can now also receive instant notifications on the status of their transactions.

Given the challenges of SMS delivery in many markets, customers can often miss out on real-time information about their transfers. WhatsApp’s high reliability and sustainability will provide WorldRemit customers with even more choice in their communications preferences.

WorldRemit is the first fintech company in the U.K. to integrate with the WhatsApp Business solution. Pioneering a mobile-first approach to the $600bn a year remittance industry, this integration supports WorldRemit’s goal of serving 10 million customers connected to emerging markets by 2020.

Alice Newton-Rex, Chief Product Officer at WorldRemit, comments: “WorldRemit is delighted to add the WhatsApp Business solution to its platform to further improve its service by enabling our customers to receive instant updates on transactions.”

“This integration will make our safe, fast and low-cost remittance service even more convenient for millions of WorldRemit customers around the world.”

WorldRemit enables migrants to send money from their smartphones to the people they love in over 145 countries. Its customers make 1.2 million transactions every month using its app or website.

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media@worldremit.com

About WorldRemit

We are a leading global payments company and, along with Sendwave, part of Zepz, a group powering two global remittance brands. 

We disrupted an industry previously dominated by offline legacy players by taking international money transfers online – making them safer, faster and lower cost. We currently operate in more than 5,000 money transfer corridors worldwide and as part of Zepz, are part of a 1,400 person global workforce.

Sending money with WorldRemit is 100% digital (cashless), increasing convenience and enhancing security. For those receiving money, we offer a wide range of options, including bank transfer, cash pickup, airtime top up and mobile money. 

Backed by Accel, TCV and Leapfrog – WorldRemit’s headquarters are in London, United Kingdom, with regional offices in the United States, Poland, Canada, Australia, Hong Kong, Singapore, Malaysia, the Philippines, South Africa, Somaliland, Uganda, Kenya, Rwanda, Tanzania, Zimbabwe and Belgium.

About Zepz

Zepz Group is the group powering leading global remittance brands: WorldRemit and Sendwave. Since 2021, Zepz Group has been disrupting an industry previously dominated by offline legacy players by reducing the barriers to finance and increasing safety and convenience for users. Every day, Zepz Group and its brands work towards unlocking the prosperity of cross-border communities through finance and technology - driven by the vision of a world that celebrates migrants’ impact on prosperity, at home and abroad.

Zepz Group brands have helped cross-border communities send over $15bn from 50 countries, to recipients in 130 countries in 2022, and operate over 5,000 money transfer corridors worldwide. Zepz Group employs over 1,400 people globally as a remote-first employer, with team members located across six continents.

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