Where can my recipient collect the funds in Congo DRC?

Branches of (click here for locations):

  • Moneytrans RDC

Or 

Branches of (click here for locations):

  • Express Union

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When will funds be available to collect in Congo DRC?

Usually within a few minutes. But sometimes we may require further information to comply with our regulatory requirements. If this is the case, we will email you.

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What currencies can I send cash pickups to in Congo DRC?

US Dollars (USD) only.

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How much can I send for cash pickups in Congo DRC?

Branches of Moneytrans RDC

  • USD 10,000 per Transfer

Branches of Express Union

  • USD 10,000 per transfer. 

There may be lower limits depending on the country where you are sending from and the payment method used to fund the transfer. Please see the relevant section in Payments for more info.

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What information do I need from my recipient for cash pickups in Congo DRC?

  • Full name. Please enter your recipient’s full legal name. It must match their valid, government-issued photo ID for them to successfully collect their funds.
  • We need your recipient’s city.
  • Mobile number. We use this to send an SMS notification to your recipient with the transaction number, informing them that their funds are ready to be collected.
  • Email (optional). We use this to email your recipient with details of your transaction (e.g. in case they have issues receiving the SMS notifications).

IMPORTANT: Please ensure that all your recipient’s details are correct. Once you make your transaction, it is difficult for us to amend or stop the transfer, although we will always try our best to do so.

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What should my recipient show when collecting funds in Congo DRC?

Branches of Moneytrans

  • Identification. This must be one of the following:
    • Congo DRC passport
    • National ID card
    • Driving licence
    • Foreign passport with visa or refugee card
  • Quote “MoneyTrans” and the 9-digit transaction reference number. We will notify you and your recipient by email and SMS when funds are ready to be collected and send a transaction reference number. Please quote this when collecting the funds.

Branches of Express Union

  • Identification. This must be a government-issued photo ID:
    • Congo DRC passport
    • National ID card
    • Driving licence
    • Foreign passport with visa or refugee card 
  • COD followed by 8-digit transaction reference: We will notify you and your recipient by email and SMS when funds are ready to be collected and send a transaction reference number.

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