Enviar recogidas de efectivo a Sudáfrica

See below for answers to your questions about sending Cash Pickups to South Africa.

¿Dónde puede recoger el dinero mi destinatario en Sudáfrica?

Any branches of Sikhona at any standard bank ATM & retail stores and Mukuru.

¿Cuándo estará disponible para ser recogido el dinero en Sudáfrica?

Por lo general, a los pocos minutos.  A veces podemos requerir más información de usted antes de que podamos procesar la transferencia con el fin de cumplir con los requisitos reglamentarios. Te enviaremos un correo electrónico si se da el caso.

¿Qué divisas puedo enviar para su recogida en efectivo en Sudáfrica?

Solamente rands sudafricanos (ZAR).

¿Cuál es la cantidad máxima que puedo enviar para recogidas de efectivo en Sudáfrica?

Mukuru:

  • Minimum per transfer = ZAR equivalent of USD/GBP/EUR 20

  • Maximum per transfer = ZAR 50,000.00

Sikhona:

  • Minimum per transfer = ZAR 10.00

  • Maximum per transfer = ZAR 25,000.00

  • ZAR 5,000.00 per person per day

  • ZAR 25,000.00 per person per month

There may be lower limits depending on the country where you are sending from and the payment method used to fund the transfer. Please see the relevant section in Payments for more info.

¿Qué información necesito de mi destinatario en Sudáfrica para recogidas de efectivo?

Mukuru:

  • Full name. Please enter your recipient’s full legal name. It must match their valid, government-issued photo ID for them to successfully collect their funds.

  • Address. We need your recipient’s city.

  • Mobile number. We use this to send an SMS notification to your recipient with the transfer reference number which they will need in order to collect the funds. We will also inform them when their funds are ready to be collected.

  • Sending reason. Please indicate whether it is “family or friend support,” “purchase of services,” “property payment,” or “sending fund to self”.

  • Email (optional). We use this to email your recipient with details of the transfer. This is particularly useful in case they have issues receiving the SMS notifications.

Sikhona:

  • Full name. Please enter your recipient’s full legal name. It must match their valid, government-issued photo ID for them to successfully collect their funds.

  • Address. We need your recipient’s city.

  • Email. We use this to email your recipient with details of the transfer and the WorldRemit Sikhona Portal. This is required as the recipient needs to access the link to collect the funds.

  • Mobile number. We use this to send an SMS notification to your recipient with the transfer reference number which they will need in order to collect the funds. 

  • Sending reason. Please indicate whether it is “family or friend support,” “purchase of services,” “property payment,” or “sending funds to self”.

Note: For Sikhona Cash Pickup transactions, the recipient needs to register in the Sikhona Portal to collect the funds, there are a few things your recipient needs to complete. Please see the below steps: 

  1. Access the link: WorldRemit Sikhona Portal to enter the Transaction Number and within the ‘Cell Phone Number’ field, the Phone Number of the recipient.

  2. Your recipient needs to complete the registration form as prompted. This is only required as a one-time request

  3. If your recipient is already registered, they need to log in to obtain a new PIN each time you collect funds

Please ensure that all your recipient’s details are correct. Once you make your transfer, it is difficult for us to amend or stop the transfer, although we will always try our best to do so.

¿Qué debería mostrar mi destinatario al recoger el dinero en Sudáfrica?



How can I send money to South Africa via WorldRemit?

WorldRemit Ltd (registered in the UK) partner with local South African ADLAs (entities that are licensed in South Africa with authority to process money transfers into South Africa).

When sending money to South Africa via WorldRemit Ltd, your recipient in South Africa may be asked for further information as part of our partner's Due Diligence requirements. This is required for our partners to comply with Exchange Control Reporting obligations of ADLAs. 

You can send to South Africa, using WorldRemit's partners for cash pick-up, bank account and mobile money delivery.

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