Warning iconCoronavirus-update: Lees hier meer over de impact op onze service. Onze klantenservice staat voor u klaar, maar heeft het drukker dan normaal. Kijk daarom a.u.b. eerst even in onze FAQ voor u contact met ons opneemt.

Please click on any of the following links to find out more about sending money using iDEAL:

Can I pay by iDEAL in my send country?

Yes, if you are in the Netherlands. Click here for more info on paying from the Netherlands.


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How much can I send when paying by iDEAL?

For more information on what payment methods are available in your send country, please select your region from the list below.

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Why was my iDEAL payment declined?

If your iDEAL payment declines, the best thing to do is to contact your bank’s payments or authorisation department who will be able to give you more information.

It is unlikely WorldRemit will be able to tell you the reason for a declined iDEAL payment so it is always best to go straight to your provider for this information.

It may also be advisable to contact iDEAL directly as they may also be able to give you some insight.

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Are there any extra fees for paying by iDEAL?

When paying by iDEAL there are usually no extra fees other than those stated at the time you make payment.

The exception could be if your bank usually charges for this type of transaction. If this is the case, the charge will vary dependent upon the bank, and is not charged by WorldRemit.

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Can I pay using someone else’s iDEAL account?

As a financially regulated company we need to ensure we know the identity of our customers – and this includes the source of the funds they pay with. Because of this, we need the funds to come from your own iDEAL account.

In some circumstances we can accept payments from business accounts. We may, however, need to see official documentation that shows you have authority to make payments from these accounts before we will be able to release your transaction. 

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How long does an iDEAL refund take?

Once cancellation has been confirmed, a refund will be credited within 2 – 3 working days.

This can vary, however, dependent upon your bank. If you need further information on this, please check with your bank.

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