Click on any of the following links for more information on sending cash pickups to Panama:

Where can my recipient collect the funds in Panama?

Your recipient can collect the funds from any branch of Elektra in Panama.

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Which countries can send to Panama?

You can send from any of the following countries listed here, except:

  • Gibraltar
  • Japan
  • Hong Kong
  • Malaysia
  • Singapore
  • UAE

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What currencies can I send for cash pickups to Panama?

US Dollars (USD) only.

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How much can I send for cash pickups to Panama?

A maximum of USD 1,000 per transfer.

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What information do I need from my recipient to send cash pickups to Panama?

  • Full name. Please enter your recipient’s full legal name. It must match their valid, government-issued photo ID for them to successfully collect their funds.
  • Address. We need your recipient’s city.
  • Mobile number. We use this to send an SMS notification to your recipient with the transaction reference number which they will need in order to collect the funds. We will also inform them when their funds are ready to be collected.
  • Sending reason. Please indicate whether it is “family or friend support,” “purchase of services,” “property payment,” or “sending fund to self”.
  • Email (optional). We use this to email your recipient with details of the transaction This is particularly useful in case they have issues receiving the SMS notifications.

Please ensure that all your recipient’s details are correct. Once you make your transaction, it’s difficult for us to amend or stop the transfer, although we will always try our best to do so.

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What should my recipient show when collecting funds in Panama?

  • Identification. This must be one of the following government issued IDs:
    • Panamanian passport
    • National ID card
    • Driving licence
    • Foreign passport with visa or refugee card
  • Recipients must quote "BTS" and their 11-digit reference number when collecting money. We will notify you and your recipient by email and SMS when funds are ready to be collected and send a transaction reference number. 

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