Send Cash pickups to Dominican Republic

See below for answers to your questions about sending money to the Dominican Republic via Cash Pickup.

Where can my recipient collect the funds in Dominican Republic?

Collect DOP from any branch of:

  • Banco BHD Leon
  • Banco Adopem
  • Banfondesa
  • Banco Ademi
  • Banco Promerica
  • Banco De Reservas
  • Banco Union
  • Banco Del Progreso
  • Caribe Express

Collect USD from any branch of:

  • Banco BHD Leon

When will funds be available to be collect in Dominican Republic?

Usually within a few minutes.  We may sometimes require further information from you before we can process the transfer in order to comply with our regulatory requirements. We will email you if this is the case.

What currencies can I send in Dominican Republic?

  • Dominican Peso (DOP)
  • US Dollar (USD) is available to collect from Banco BHD Leon branches only.

How much can I send to Dominican Republic?

The maximum amount (per transfer) which you can send depends on the network.  Please see below for more info:

  1. The maximum you can send per transaction is DOP 1,018,000 / USD 20,000 for collection from:
    • Banco BHD Leon
  2. The maximum you can send per transaction is DOP 150,000 for collection from:
    • Caribe Express
  3. The maximum you can send per transaction is DOP 64,000.00 for collection from:
  • Banco Promerica
  • Banco De Reservas
  • Banco Union
  • Banco Del Progreso

There may be lower limits depending on the country where you are sending from and the payment method used to fund the transfer. Please see the relevant section in Payments for more info.

What information do I need from my recipient in Dominican Republic?

  • Full name. Please enter your recipient’s full legal name. It must match their valid, government-issued photo ID for them to successfully collect their funds.
  • Address. We need your recipient’s city.
  • Mobile number. We use this to send an SMS notification to your recipient with the transaction reference number which they will need in order to collect the funds. We will also inform them when their funds are ready to be collected.
  • Sending reason. Please indicate whether it is “family or friend support,” “purchase of services,” “property payment,” or “sending funds to self”.
  • Email (optional). We use this to email your recipient with details of the transaction. This is particularly useful in case they have issues receiving the SMS notifications.

Please ensure that all your recipient’s details are correct. Once you make your transaction, it is difficult for us to amend or stop the transfer, although we will always try our best to do so.

What should my recipient show when collecting funds in Dominican Republic?

Banco BHD, Banco Promerica, Banco De Reservas, Banco Union, Banco Del Progreso network:

Identification. This must be one of the following:

  • Passport
  • National ID card
  • Driving licence 

Quote "BTS" and their 11-digit reference number when collecting money. We will notify you and your recipient by email and SMS when funds are ready to be collected and send a transaction reference number. Please quote this when collecting the funds.

Caribe Express network:

Identification. This must be one of the following:

  • Passport
  • National ID card
  • Driving licence 

Quote their 10-digit reference number when collecting money. We will notify you and your recipient by email and SMS when funds are ready to be collected and send a transaction reference number. Please quote this when collecting the funds.

Starting 18th October 2021, it is mandatory for your recipient to bring proof of ID (National ID card or passport) as well as a COVID vaccination record card or a PCR negative test (taken a maximum of 7 days before) to collect the funds. A digital or hard copy is acceptable.

If they have only had the first dose less than a month ago, they can collect their funds in Caribe Express branches.

Recipients that are unable to have the COVID vaccine should bring the medical certification where this is justified or they can ask to receive the funds via home delivery.