Send mobile money to Cameroon from New Zealand

How to send mobile money to Cameroon from New Zealand

1. 1.Create an account (if you don’t already have one)

   Sign up with your email address and choose a strong password. You can use our app on our website to register. If you already have an account, simply log in.

2. 2.Start using our mobile money service

   Select Cameroon, and choose mobile money as your payout method. 

3. 3.Enter your receiver’s details

   Enter your receiver’s details, including first and last name, recipient’s city and mobile money account number.

4. 4.Select send amount

   Enter the amount you want to send.

5. 5.Pay

   You can either pay for your transfer by bank transfer to the WorldRemit account, or by using a debit/credit card for faster delivery.

Which mobile money accounts can I send to in Cameroon?

MTN and Orange mobile money accounts.

The mobile money account must be (1) fully registered and (2) active.

How can my recipient register their mobile wallet account?

Go to any MTN or Orange branch with:

• 1 photocopy of valid National ID card, receipt, passport or residence permit

• 1 copy of any electricity/water bill or location plan of their house;

• 2 4×4 passport size photographs (photos may also be taken at some branches)

When will funds be credited to mobile money accounts in Cameroon?

Speed: Instant

We will notify you and your recipient by email when funds are credited. We sometimes require further information from you before we can process the transfer in order to comply with our regulatory requirements. We will email you if this is the case.

What currencies can I send to mobile money accounts in Cameroon?

Central Africa Francs (XAF) only.

How much can I send to mobile money accounts in Cameroon?

• You can send a maximum of XAF 500,000 per transfer to Orange accounts.

• Your recipient’s Orange wallet can accept a maximum of XAF 1,500,000 per day while MTN wallet can accept a maximum of XAF 3,000,000 per day.

• You can send a minimum of XAF 500.

What information do I need from my recipient to send to mobile money accounts in Cameroon?

• Full name. Please enter your recipient’s full name. To avoid any delays. The recipient’s name should match the name on their mobile account exactly.

• Address. We need your recipient’s city.

• Mobile Money account number:

  • Fully registered and active Express Union mobile money accounts only.

  • Length: 9 digits in total (excluding country code).

• Sending reason. Please indicate whether it is “family or friend support,” “purchase of services,” “property payment,” or “sending fund to self”.

• Contact mobile number. We ask for a contact number in case we need to provide any important updates. This can be different from the mobile money account number.

• Email (optional). We use this to send an email to your recipient with details of the transfer. This is particularly useful in case they have issues receiving the SMS notifications.

Please ensure that all your recipient’s details are correct. Once you make your transfer, it is difficult for us to amend or stop the transfer, although we will always try our best to do so

What fees does my recipient pay in Cameroon?

WorldRemit does not charge your recipient any additional fees for the mobile money transfer. However, some local operators may charge them a fee when they withdraw funds as cash. This depends on the mobile operator’s policy and is not determined by WorldRemit.

How to Withdraw Money from Your EU Mobile Money Account?

2 options:

• Direct withdrawal: Collect your money from the branch where your account was initially created (home branch).

• Remote withdrawal: Collect your money from any other branches than the home branch using the following SMS syntax: RE (spacing) Agent Account (spacing) MPIN, and send it all to 8081

Example: RE 00001234 5000 1234

Why send mobile money to Cameroon with WorldRemit?

We offer a wide coverage

We partner with many mobile networks in Cameroon.

We're fast

Your bank transfer will usually be credited in minutes.

We’re low cost and transparent

As soon as you send money, you’ll see our low fees are always shown upfront and nothing is hidden.

We're secure

You can always be sure your money and data are safe with us.

We're there for you

we offer around-the-clock customer support. Our multilingual customer care team is on hand 24/7, 365 days a year to help with your questions.