Send cash pickup to Ecuador

See below for answers to your questions about sending Cash Pickups to Ecuador.

Where can my recipient collect the funds in Ecuador?

Your recipient can collect from any of the following branches:

  • Banco del Austro

  • Banco del Barrio

  • Banco Internacional

  • Servipagos

  • Banco Bolivariano

Please note: The networks available may depend on the country you are sending from.

Which countries can I send Cash pickups from to Ecuador?

You can send from any of the WorldRemit send countries listed here except:

  • Gibraltar

  • Japan

  • Hong Kong

  • Malaysia

  • Singapore

  • UAE


What currencies can I send to Ecuador for cash pickup?

US Dollars (USD) only.

How much can I send to Ecuador for cash pickup?

If sending to Banco del Austro, Banco Internacional and Servipagos:

  • A maximum of USD 1,500 per transfer.

If sending to Banco Bolivariano

  • A maximum of USD 5,000 per transfer.

If sending to Banco del Barrio:

  • A maximum of $ 4,500 per day

  • Banco del Barrio: a maximum of $ 500 per transaction

  • A maximum of 10 transactions per day, per sender or recipient

There may be lower limits depending on the country where you are sending from and the payment method used to fund the transfer. Please see the relevant section in Payments for more information.

What information do I need from my recipient to collect cash in Ecuador?


  • Full name. Please enter your recipient’s full legal name. It must match their valid, government-issued photo ID for them to successfully collect their funds.

  • Address. We need your recipient’s state.

  • Mobile number. We use this to send an SMS notification to your recipient with the transaction reference number which they will need in order to collect the funds. We will also inform them when their funds are ready to be collected.

  • Email (optional). We use this to email your recipient with details of the transaction. This is particularly useful in case they have issues receiving the SMS notifications.

  • Sending reason. Please indicate whether it is “family or friend support,” “purchase of services,” “property payment,” or “sending funds to self”.

Please ensure that all your recipient’s details are correct. Once you make your transaction, it is difficult for us to amend or stop the transfer, although we will always try our best to do so.

What should my recipient show when collecting funds in Ecuador?

When collecting from Banco del Austro, Banco Internacional and Servipagos:

Valid photo ID. This must be government issued and be one of the following:

  • Ecuadorian passport

  • National ID card

  • Driving licence

  • Foreign passport with visa or refugee card

Quote the 11-digit transaction reference number. We will notify you and your recipient by email and SMS when funds are (1) ready to be collected and (2) send a transaction reference number. Please quote this when collecting the funds.

When collecting from Banco Bolivariano and Banco del Barrio:

Valid photo ID. This must be government issued and be one of the following:

  • Ecuadorian passport

  • National ID card

  • Driving licence

  • Foreign passport with visa or refugee card

Quote the 8-digit transaction reference number. We will notify you and your recipient by email and SMS when funds are (1) ready to be collected and (2) send a transaction reference number. Please quote this when collecting the funds.

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