Warning iconCOVID-19 update: We’re here to help you get money to friends and family quickly. Where possible, please transfer to bank accounts, mobile money or airtime instead of cash pick up. Our service is available 24/7 via our website and app and your money is safe with us. For more information click here.

Click on any of the following links for more information on sending cash pickups to Tonga:

Where can my recipient collect the funds in Tonga?

Branches of Tonga Post Limited in Nuku’alofa.

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When will funds be available to be collected in Tonga?

Usually within a few minutes. We may sometimes require further information from you before we can process the transfer in order to comply with our regulatory requirements. We will email you if this is the case.

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What currencies can I send for cash pickups in Tonga?

Tongan paʻanga (TOP) only.

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How much can I send for cash pickups in Tonga?

  • A maximum of TOP 9,500 per transaction.
  • A minimum of USD 1.01 per transaction. 

There may be lower limits depending on the country where you are sending from and the payment method used to fund the transfer. Please see the relevant section in Payment for more info. 

Please note that all money transfers to Tonga are subject to a Government Foreign Exchange Levy. This is 0.5% of the value of your transfer, and will be charged when funds are collected by your recipient.

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What information do I need from my recipient to collect funds in Tonga?

  • Full name. Please enter your recipient’s full legal name. It must match their valid, government-issued photo ID for them to successfully collect their funds.
  • Address. We need your recipient’s city/town.
  • Mobile number. We use this to send an SMS notification to your recipient with the transaction reference number which they will need in order to collect the funds. We will also inform them when their funds are ready to be collected.
  • Sending reason. Please indicate whether it is “family or friend support,” “purchase of services,” “property payment,” or “sending fund to self”.
  • Email (optional). We use this to email your recipient with details of the transaction This is particularly useful in case they have issues receiving the SMS notifications.

Please ensure that all your recipient’s details are correct. Once you make your transaction, it’s difficult for us to amend or stop the transfer, although we will always try our best to do so.

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What should my recipient show when collecting funds in Tonga?

Valid photo ID. This must one of the following:

  • A Passport
  • A Tongan National ID card
  • A Driver’s licence 

16-digit XPIN reference number. We will notify you and your recipient by email and SMS when funds are ready to be collected and send a transaction reference number. Please quote this when collecting the funds.

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