What information do I need from my recipient?
- Full name.
- Address. City/Town is required.
- Ecocash mobile wallet number.
o Fully registered and active EcoCash mobile wallets only.
o Length: 9 digits in total (excluding country code). This generally begins with 71 or 72 (e.g. 721234567).
- Contact mobile number. We use this number to send SMS notifications to your recipient. This may be the same (or different) from the mobile wallet number.
PLEASE NOTE: Please ensure that all your recipient’s details are correct. Once you make the transaction, it’s difficult for us to amend or stop the transfer, although we’ll always try our best to do so. However, this could lead to delays.