How long will it take for the Mobile Money to be credited?
Usually within minutes. We’ll notify you and your recipient, by email and SMS, when the Mobile Money has been credited.
From time to time, we (or our local partners) may require certain documentation from you in order to comply with our regulatory obligations. We will contact you in such instances but rest assured, we will always endeavour to make this as pain-free as possible. Please note that we cannot complete the transaction without this info.