How long will it take for funds to be credited?

This is dependent on when the transaction is created:

  • Monday - Friday:
    • Usually within 15 minutes if created during 1am – 10pm PHP time.
    • If sent between 10pm - 1am PHP, transaction will be credited at usually 1:30am.
  • Weekends and bank holidays:
    • The next working day.
    • We’ll notify you and your recipient by email and SMS when their funds have been credited

From time to time, we (or our local partners) may require certain documentation from you in order to comply with our regulatory obligations. We will contact you in such instances but rest assured, we will always endeavor to make this as pain-free as possible. Please note that we cannot complete the transaction without this info.

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