What information do I need from my recipient?

  • Full name - To avoid any delays, the recipient’s name should exactly match the name on their bank statement. 
  • Mobile number - We use this to send an SMS notification to your recipient informing them that their funds have been credited.
  • Account number - 16 digits eg: 1234123412341234

IMPORTANT: Please ensure that all your recipient’s details are correct. Once you make the transaction, it’s difficult for us to amend or stop the transfer, although we’ll always try our best to do so. However, this could lead to delays.

Please note that our local agent, LianLian Pay may contact your recipient via SMS before funds can be credited to their account. This is because your recipient is required to register with LianLian Pay Services for them to credit funds to the recipients account.

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