What information do I need from my recipient?

  • Full name. Please enter your recipient’s full name. To avoid any delays, the recipient’s name should match the name on their bank statement exactly.
  • Address. We need your recipient’s city.
  • Mobile number. We use this to send an SMS notification to your recipient informing them that their funds have been credited.
  • Sending reason. Please indicate whether it is “family or friend support,” “purchase of services,” “property payment,” or “sending fund to self”.
  • Email (optional). We use this to send an email to your recipient with details of the transaction. This is particularly useful in case they have issues receiving the SMS notifications.

Please ensure that all your recipient’s details are correct. Once you make your transaction, it is difficult for us to amend or stop the transfer, although we will always try our best to do so.

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