What information do I need from my recipient?

  • Full name. Please enter your recipient’s full legal name. It must match their government-issued photo ID for them to successfully collect their funds.
  • Address. We need your recipient’s city.
  • Sending reason.Family or friend Support, Purchase of services, Property payment, Sending fund to self.
  • Mobile number. We use this to send an SMS notification to your recipient with the transaction number, informing them that their funds are ready to be collected.
  • Email (optional). We use this to email your recipient with details of your transaction (eg. in case they have issues receiving the SMS notifications).

IMPORTANT: Please ensure that all your recipient’s details are correct. Once the transaction is created, we may be unable to amend or stop the transfer, although we’ll always try our best to do so. However, please note that this may cause delays in completing your transaction.

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