What information do I need from my recipient?

  • Full name
  • Address
  • Mobile money account number

o   Fully registered and active M-PAISA Mobile Money accounts only.
o   Length: 7 digits in total (excluding country code).

  • Contact mobile number. We use this number to send SMS notifications to your recipient. This may be the same (or different) from the mobile wallet number.

IMPORTANT: Please ensure that all your recipient’s details are correct. Once you make the transaction, it’s difficult for us to amend or stop the transfer, although we’ll always try our best to do so. However, this could lead to delays.

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