What information do I need from my recipient?

  • Full name
  • Address. We need your recipient’s city
  • Mobile wallet number
    • Fully registered and active Efectivo mobile wallets only
    • Length: 9 digits in total (excluding country code). These wallet numbers generally begin with 9 (e.g. 912345678).
  • Contact mobile number. We use this number to send SMS notifications to your recipient. This may be the same (or different) from the mobile wallet number.

 IMPORTANT: Please ensure that all your recipient’s details are correct, as we’re unable to recall transfers after they’ve been made.

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