What should my recipient show when collecting funds?
- Identification. This must be a government-issued photo ID:
- national ID card
- driving licence
- “carte de réfugié”
- foreigner’s residence card
- any other government-issued photo ID
10-digit transaction reference number, starting with “EU”. We’ll notify you and your recipient by email and SMS when funds are ready to be collected and send a transaction reference number. Please quote this when collecting the funds.