What information do I need from my recipient?

  • Full name. Please enter your recipient’s full legal name. It must match their government-issued photo ID for them to successfully collect their funds.
  • Address. We need your recipient’s city.
  • Mobile number. We use this to send an SMS notification to your recipient with the transaction number, informing them that their funds are ready to be collected.
  • Email (optional). We use this to email your recipient with details of your transaction (eg. in case they have issues receiving the SMS notifications).
  • Sending reason. Family or friend Support, Purchase of services, Property payment, Sending fund to self.

IMPORTANT: Please ensure that all your recipient’s details are correct. Once you make the transaction, it’s difficult for us to amend or stop the transfer, although we’ll always try our best to do so. However, this could lead to delays.

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