What information do I need from my recipient?
- Full name.To avoid any delays, the recipient’s name should exactly match the name on their bank statement.
- Bank name
- Account number
- Branch name
- Address. We need your recipient’s city.
- Mobile number. We use this to send an SMS notification to your recipient informing them that their funds have been credited.
- Email (optional). We use this to send an email to your recipient with details of your transaction (e.g. in case they have issues receiving the SMS notifications).
IMPORTANT: Please ensure that all your recipient’s details are correct. Once the transaction is created, we may be unable to amend or stop the transfer, although we’ll always try our best to do so. However, please note that this may cause delays in completing your transaction.