Warning iconCOVID-19 update: We’re here to help you get money to friends and family quickly. Where possible, please transfer to bank accounts, mobile money or airtime instead of cash pick up. Our service is available 24/7 via our website and app and your money is safe with us. For more information click here.

Door-to-Door

A door-to-door delivery is a payment made by WorldRemit that delivers physical cash to your recipient’s home address.

What is a door-to-door delivery?

Door-to-door delivery is a service where physical cash is delivered to your recipient's home address.

Your recipient must present valid ID that matches the details of the transaction to receive the cash. It is therefore important that you enter the recipient’s details accurately. If this is not the case, the delivery driver will refuse to hand over the funds.

Back to top

When will funds be delivered?

Delivery times depend on the receive country of your recipient.

Back to top

What does my recipient need to collect receive the cash?

Your recipient will need the following to complete a door-to-door transaction:

  • Valid ID. The details on this must match those entered on the transaction. Door-to-door transactions cannot be given to anyone other than the named beneficiary on the transaction.
  • The WorldRemit transaction reference number. This will have been sent via SMS to your recipient once the transaction has been authorised. It is therefore important that you have the correct mobile phone number for your recipient before you send.

Back to top

Will my recipient be charged when receiving cash?

Your recipient will not be charged to receive cash as a door-to-door delivery.

Back to top

Which countries can I send money to as a door-to-door delivery?

At the moment WorldRemit offers door-to-door delivery to Vietnam

Back to top

;