Senior Product Manager

Senior Product Manager

 

Who are we?

WorldRemit is changing the way people send money abroad. We’ve taken something complicated and made it simple, so that sending money is as easy as sending a text message  Tap the WorldRemit app or head to  on our website, and your international transfer is made – to a bank account, cash pickup, Mobile Money, or airtime top-up. Founded in 2010, we send international remittances from 50 countries to more than 150 countries and we continue to expand our footprint.

Using WorldRemit is easy because we do the hard part, connecting hundreds of banks, money agents, mobile operators and payment systems around the world. These were never designed to work together, but WorldRemit makes it happen.

WorldRemit has grown - on average - by 50% year on year and is now processing over £3.1bn of remittances on an annualised basis.  WorldRemit’s success, and the size of the market it is operating in, means it has attracted investment from the world’s leading technology and impact investors, Accel, Technology Crossover Ventures (TCV) and Leapfrog with $370m invested to date. We currently employ close to 1,000 employees and have offices in London, USA, Philippines, Poland, Australia, New Zealand, Canada, Japan, Hong Kong and other locations.

The journey is just beginning. We believe in faster, simpler, more accessible money transfers. That means building better products and services for our customers. 

Changing the world isn’t easy – so we only hire the most talented people. You need to think differently, believe in new solutions to old problems, and have the drive to make them happen. We aim to attract, retain and develop people that can bring to life our values: 

• Aim high - We dream big, think bold and go the extra mile
• Embrace challenge - We ask questions, start conversations, and always love to learn
• Do what’s right - We act with integrity, building trust in ourselves and in our business

 

About the Role

WorldRemit is changing the way people send money. We’re building digital services that allow people to send and receive money easily. Most of our customers are hard-working migrants in Africa, Asia and Latin America. We’re always seeking to better serve our customers and find ways to improve our product – this role is to help us deliver important new features and innovation in a highly efficient and fast-paced way.

We hire bright people who can work autonomously and make the right decisions. You could be working on customer facing products, our internal platforms or thinking about how we move money around the world.

 

We are looking for an ambitious, results-driven and industry experienced Senior Product Manager to help drive the business forward. If you are a perceptive leader, enthusiastic problem-solver and strong communicator we look forward to meeting you!

To support WorldRemit’s growth strategy and drive maximum impact we are working on streamlined business processes and optimised workflows for automated solutions. To fill this role we are looking for a professional that’s comfortable driving change in a dynamic environment across various levels of senior stakeholders. The ideal candidate is an individual with previous leadership experience and delivering digital initiatives that span across multiple departments. You will have had ownership over the full product life cycle of digital products and have a natural drive to deliver best in class customer experience.
The successful applicant will demonstrate a proven background within a comparable role and be knowledgeable in the industry.

Responsibilities

As a Senior Product Manager, you’ll:

• Develop a clear, coherent product strategy across your product area that is consistent with the company vision
• You’ll have a strong focus on delivering business value and user value
• You will be instrumental in this exciting time supporting growth to scale for the business
• Own and drive the metrics for your area, helping us identify what success looks like and how to reach it
• Work closely with stakeholders across the business to have a detailed understanding of the problems, opportunities and potential solutions
• Manage stakeholders – you’ll know when to listen, but also have the conviction to deliver hard messages
• Endlessly pursue a deep understanding of the customer, informed through research and data analysis 

Summary of required experience & attributes

• Experienced Product Manager in digital space (7+ years)
• Strong knowledge in the Finance/FinTech space
• Previous experience in leading a team/people management
• You are a creative thinker, problem-solver, strong communicator across various levels of stakeholders, you are driven and are thriving when taking full ownership for your product area
• You are hands-on, enjoy working in a dynamic environment and are a natural self-starter
• You build strong relationships with your development team and scrum master, work to good agile practices and collaborate effectively with product design.
• You’re a natural leader. You lead initiatives from ideas to delivery. You help the team deliver with an MVP mindset, but still build towards and share longer term visions.
• You have a good understanding of relevant technology, how it applies to our business. You use this information when making trade-off and priority decisions.
• You have strong experience managing multiple priorities in a fast-moving environment.
• You have a proven track record of being a great communicator, working with different stakeholders from across the business.

Benefits

• Life assurance of 3 times your salary, should the worst happen.
• Pension scheme offering 8% matched contributions.
• Private medical and dental care plans.
• 25 days of holiday plus bank holidays, rising to 28 after 3 years.
• Free breakfast and fruit every day and Friday 'afternoon tea' drinks and nibbles.
• No formal dress code