Corporate IT Manager, US

Denver

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Based in Denver, Colorado and reporting to our Head of Infrastructure, based in the UK, you will be the Engineering Leader for our Corporate IT team in the USA, supporting a growing end user base of around 100 users.

As leader of our local Corporate IT team, you’ll be responsible for services including internal global network and security systems, telephony, end user computer, local file and print – as well as the people, process and systems to support these services – managing all aspects of the internal IT infrastructure.

This is a great opportunity for an Engineering Leader to play a pivotal role in scaling a global FinTech
organization in a vibrant, exciting, fast-growing business.

Your responsibilities:

● Providing technical leadership of local Corporate IT team members.

● Mentoring and coaching for all staff and foster a culture of accountability, innovation and team
building, ensure they are coached and motivated to their full potential, provide career
growth/professional development counsel and opportunities.

● Working closely with Senior Management in strategic planning and tactical execution regarding
IT roadmap initiatives, financial planning, and compliance mandates.

● Cooperating closely with key stakeholders, especially with local Philippines management in
Customer Services and Operations, and with our global Information Security team.

● Simplifying in-office infrastructure, internal company system/applications and production
services, through effective use of IaaS, PaaS and SaaS tools wherever possible.

● Managing good relationship with suppliers and service providers for Corporate IT. Developing
and maturing strategic partner relationships and seeking efficiency and value.

● Managing risk and compliance requirements associated with all Corporate IT provided systems
and services.

● Hiring and retaining top engineering talent, fostering a high-performance culture in teams and
individuals.

Skills and Requirements:

You should have:

● Demonstrated ability and skills to work in a dynamically growing environment and willing to
implement change and scalable innovative IT solutions.

● Subject matter expertise across critical components of IT (e.g. infrastructure, internal
applications, IT operations, IT finances and expenses, end user computing, messaging, enterprise
architecture, testing).

● Significant experience in operating sophisticated technical solutions with a focus on Windows &
Linux Servers, Windows, Linux and Apple Desktops, Microsoft Office365 and Google GSuite
collaboration systems.

● Experience of thin-client environments based on Google’s ChromeOS products

● A record of success in leveraging both traditional best practices, such as IT service management
practices based on ITIL, as well as emerging methods like DevOps that are optimized for agility.

● Deep technical knowledge including modern engineering technologies and practices. Significantexperience in high scale Corporate IT environments.

● Proven experience as an effective people leader with a track record of building capability
through developing people; deep understanding of how to optimize team performance for
growth.

● Demonstrable skills as a strong, collaborative communicator who can have a positive impact
across engineering and the broader business. Balances the needs of the businesses, the team
and our customers.

● An innovative mindset – informed views on the latest technologies and the most effective ways
of trialling and deploying them.

● The ability to form a good cultural fit – We are known for our low ego, non-hierarchical and
collaborative culture.

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