Fraud Strategy Analyst

London

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Who are we?

WorldRemit is changing the way people send money abroad. We’ve taken something complicated and made it simple, so that sending money is as easy as sending a text message  Tap the WorldRemit app or head to  on our website, and your international transfer is made – to a bank account, cash pickup, Mobile Money, or airtime top-up. Founded in 2010, we send international remittances from 50 countries to more than 150 countries and we continue to expand our footprint.

Using WorldRemit is easy because we do the hard part, connecting hundreds of banks, money agents, mobile operators and payment systems around the world. These were never designed to work together, but WorldRemit makes it happen.

WorldRemit has grown - on average - by 50% year on year and is now processing over £3.1bn of remittances on an annualised basis.  WorldRemit’s success, and the size of the market it is operating in, means it has attracted investment from the world’s leading technology and impact investors, Accel, Technology Crossover Ventures (TCV) and Leapfrog with $370m invested to date. We currently employ close to 1,000 employees and have offices in London, USA, Philippines, Poland, Australia, New Zealand, Canada, Japan, Hong Kong and other locations.

The journey is just beginning. We believe in faster, simpler, more accessible money transfers. That means building better products and services for our customers. 

Changing the world isn’t easy – so we only hire the most talented people. You need to think differently, believe in new solutions to old problems, and have the drive to make them happen. We aim to attract, retain and develop people that can bring to life our values: 

  • Aim high - We dream big, think bold and go the extra mile
  • Embrace challenge - We ask questions, start conversations, and always love to learn
  • Do what’s right - We act with integrity, building trust in ourselves and in our business

You can learn more about our culture and how we work by watching this video on our Careers page: https://www.worldremit.com/en/careers

 About the Role

Based in London and working in our loss prevention team. We have users sending money from 50 countries to over 150 countries – and we’re expanding. Working with teams around the business, you will be responsible for managing losses and cancellations within appetite.

Responsibilities

  • Monitor fraud prevention system for alerts and investigate as necessary.
  • Manage new rules and strategies for preventing and detecting fraud.
  • Provide insightful, actionable, and analytic based recommendations that consider fraud exposure, unauthorized transactions, fraud risks & vulnerabilities, and fraud losses.
  • Produce periodic management reports.
  • Work with various stakeholders around the business
  • Liaise with Suspicious Activity Investigations, IT, HR, and Customer Service staff.
  • Responsible for embedding a ‘fraud aware’ culture throughout WorldRemit that is capable of identifying, managing and quantifying exposures.

Summary of required experience & attributes

  • Analytical. The ability to look to at large amounts of data, to find trends and recommendations using SQL to gather the data and Excel to produce findings. Experience of other analytical tools such as Python and Tableau are desirable.
  • Problem solving. A proven track record of coming up with innovative solutions to business problems.
  • Agile outlook. You need to be excited about working in a fast-changing environment. Products, tools, frameworks and processes change, we evolve and take the best bits with us. The teams drive the evolution
  • Stakeholder management. The team frequently works with nearly every team in the business.
  • Business Processes. Experience looking into and optimizing business processes, to ensure the best outcome for the business.
  • Decisioning systems. Previous experience of managing rules in a fraud detection system is desirable.

Benefits

  • Life assurance of 3 times your salary, should the worst happen.
  • Pension scheme offering 8% matched contributions.
  • Private medical and dental care plans.
  • 25 days of holiday plus bank holidays, rising to 28 after 3 years.
  • Free breakfast and fruit every day and Friday 'afternoon tea' drinks and nibbles.
  • No formal dress code

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