WorldRemit has built a strong and effective team of business development professionals based in various locations around the world covering Africa, Latin America, Asia Pacific and the Middle East. The Commercial Team is responsible for several activities with the main focus being on expanding the network of pay-out correspondent partnerships; obtaining new regulatory licenses that allows WorldRemit to operate in new countries; launching and managing new markets. The Director for Market Expansions will play a key role in driving activities for the commercial team and supporting business growth across each of these areas to achieve aggressive targets.
The Director of Market Expansions will drive all aspects related to launching new international remittance markets, a highly prioritized company strategy goal. In addition, the role will manage the relationships with key global partners and develop a best in class key accounts management practice to be rolled out throughout the global commercial team. This is a newly created role particularly suited to someone with a proven track record in driving complex implementations across cross-functional teams, developing strong long-lasting relationships with clients and the ability to communicate and train others to achieve the same.
Finally, WorldRemit is deeply proud of its goal to disrupt an incumbent industry, create commercial success and fulfill a broader social mission and this hire will fully embody this spirit.
Reporting to the VP Sales Effectiveness and Partner Management in London, the Director of Market Expansions will have responsibilities across three areas:
One of the key strategic priorities for WorldRemit is to continually expand the available send markets for our customers. To achieve this, WorldRemit needs to obtain the necessary licenses in each country and efficiently launch our products and services. This element of the role involves working closely with the team responsible for obtaining the licenses and identifying (in conjunction with the Country Directors) the key specific requirements for each country; aligning with various areas to build the requirements; preparing the launch plan; and project managing all aspects of the launch plan. These activities cut across almost every area in the organization and will provide a deep knowledge of how our business really works.
The Director of Market Expansion will maintain already established relationships with our key cross-regional correspondents. The role will also create and implement a Strategic Account Plan for each partner, driving growth and marketing activities where we see opportunity, renegotiating deal terms and optimizing WorldRemit’s margins.
In addition, the Director will produce a new Key Accounts Management Approach to be rolled out across the Commercial team as best practice. This will involve:
This is an exciting “blank page” opportunity for someone to imprint their own style and “evangelize” to the rest of the organization.
Summary of Key Responsibilities
Required Experience and Attributes
Complete this application form to apply for this job.