EMEA Compliance Analyst

London

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Who we are: 

We’re changing the way people send money abroad. We’re taking something complicated and making it simple. Our people and our technology work together to create faster, easier and lower cost money transfers. We send to more than 145 countries around the world and have over 3 million happy customers – a number that’s growing every day. After all, 120,000 5★ reviews can’t be wrong!  
 
We believe in helping our customers’ hard work go further. We’ve helped millions of children to go to school, helped thousands of people to receive medical treatment and, every week, we help tens of thousands of people to pay their bills. But most importantly, we do it all with the creativity, imagination and colourful spirit of our customers.  
 
The work we’re doing is making a splash in the fintech industry too. Accel Partners and Technology Crossover Ventures have invested $140 million in us – and as early backers of the likes of Facebook, Spotify and Netflix, we know we’re in good company! Not only that, but we’re also a member of TechCity UK’s prestigious FutureFifty.  
 
Changing the world isn’t easy, but we’re hoping to find the right people to join us on our way. If you think differently, believe in new solutions to old problems and have the drive to make things happen, you might just be what we’re looking for. 

The role:

This role is responsible for the analytical functions involved with the daily monitoring of the activities related to the regulatory compliance programs. Assist management with ensuring compliance with regulations, Company policies and procedures through review of high risk reports; monitoring and conducting risk assessments; partnering with personnel as it pertains to regulatory compliance issues; and remaining current on compliance matters as they relate to privacy, consumer complaints, marketing, etc. 

Your responsibilities:

  • Review consumer complaints for systemic problems.
  • Review marketing material and practices.
  • Research new compliance changes.
  • Monitor compliance with current compliance policies and procedures.
  • Escalate issues to the Country Compliance Officer with results of research.
  • Liaise closely with the Director of Customer Service to ensure appropriate practices.
  • Monitor public presence of WorldRemit for compliance.
  • Assist in the coordination and support of compliance audits and examinations.
  • Manage the resolution of compliance issues.
  • Providing assistance in training associates on the Company’s compliance policies and procedures.
  • Performing routine daily tasks—reviewing reports, preparing necessary correspondence, and participating in department projects.
  • Carrying out any other tasks as may be requested from time to time.

What we're looking for:

  • BA/BS or compensating experience in compliance.
  • Team player adaptable to fast-paced and changing environment
  • Ability to manage tight processes with accuracy and attention to detail
  • Highly disciplined person, self-motivated, and delivery focused.
  • Excellent communication skills both verbal and written
  • Strong organizational skills
  • Proficient in MS Office (Access, Excel, Word, PowerPoint and Visio)

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