Where can my recipient collect the funds in Bolivia?

You can send to any of the following branches when sending with the BTS network:

  • Banco Mercantil Bolivia
  • Ganadero Bolivia
  • Banco Bisa Bolivia
  • ServiRed

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Which countries can send to Bolivia?

You can send from any of the following countries listed here, except:

  • Gibraltar
  • Japan
  • Malaysia
  • Singapore
  • UAE

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When will funds be available to be collected in Bolivia?

Usually within a few minutes. We may sometimes require further information from you before we can process the transfer in order to comply with our regulatory requirements. We will email you if this is the case.

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What currencies can I send for cash pickups to Bolivia?

US Dollars (USD) only.

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How much can I send for cash pickups to Bolivia?

Branches of Banco Mercantil Bolivia:

  • Maximum per transfer = USD 1,500 

Branches of Gandero Bolivia:

  • Maximum per transfer = USD 1,500
  • Maximum per day = USD 4,500 

Branches of Banco Bisa Bolivia:

  • Maximum per transfer = USD 1,500
  • Maximum per day = USD 9,000
  • Maximum per month = USD 15,000 

Branches of ServiRed:

  • Maximum per transfer = USD 1,500
  • Maximum per day = USD 10,000 

For security purposes, your transaction will not be paid outside the city stated in the recipient’s address. 

There may be lower limits depending on the country where you are sending from and the payment method used to fund the transfer. Please see the relevant section in Payment for more info.

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What information do I need from my recipient to collect funds in Bolivia?

  • Full name. Please enter your recipient’s full legal name. It must match their valid, government-issued photo ID for them to successfully collect their funds.
  • Address. We need your recipient’s city.
  • Mobile number. We use this to send an SMS notification to your recipient with the transaction reference number, which they will need in order to collect the funds. We will also inform them when their funds are ready to be collected.
  • Sending reason. Please indicate whether it is “family or friend support,” “purchase of services,” “property payment,” or “sending funds to self”.
  • Email (optional). We use this to email your recipient with details of the transaction. This is particularly useful in case they have issues receiving the SMS notifications.

Please ensure that all your recipient’s details are correct. Once you make your transaction, it is difficult for us to amend or stop the transfer, although we will always try our best to do so.

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What should my recipient show when collecting funds in Bolivia?

Branches of Banco Mercantil Bolivia, Ganadero Bolivia, Banco Bisa Bolivia, ServiRed: 

  • Valid Photo ID. This must one of the following: Passport, national ID card or driving licence.
  • Recipient must quote "BTS" and their 11-digit reference number when collecting money. We will notify you and your recipient by email and SMS when funds are ready to be collected and send a transaction reference number.

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