How to become a transfer pro in 6 steps

1. Keep your account details up to date

The number 1 rule is to always keep your account details up to date, so that your transfers get to where they need to be in time. Luckily, changing your WorldRemit account information is nice and easy - all you need to do is visit our app or website and click on the “My details” section.

Here’s how to manage your account:

• Edit personal details: Manage your account, correct mistakes and update your personal information

• Edit or delete recipients: Manage your recipients’ details to reduce the risk of making mistakes later

• Verification: Complete the verification of your account before you transact with us. Visit your account details and select “Complete your verification”

• Delete stored cards: Manage or delete cards stored on your WorldRemit account

• PIN & Biometric authentication: Sign-in securely without any hassle, so that you can send money in no time! (App only)

2. Help us keep you safe

Our phones contain an incredible amount of personal information; from passwords to your payment information. It’s information you want to ensure doesn’t get into the wrong hands.

And while we’ll do most of the security work ourselves for you, there are ways for you to help:

1. Choose strong and unique passwords that you don’t use on other websites for both your email and WorldRemit accounts

2. Secure the access to your phone with a PIN code, passcode or, if possible, fingerprint or facial recognition

3. Don’t share your account information with anyone else - even family members

4. Always use your own bank account to pay for your transfer

Learn more about our Privacy and Security.

3. Manage your transfers the WorldRemit way

You can send money online to 130 countries worldwide with WorldRemit. But that’s not all.  You can track your transfers every step of the way - so that you always know where your money is at every step of its journey.  How to manage your transfers:

What features help you to manage your transfers?

• Transfer history: You can view all ongoing and completed transfers and download receipts anytime, night or day

• Transfer status: Check where your money is every step of the way.. In your account settings, you can also choose to opt-in for WhatsApp updates on your transfer status

• Resend transfer: Why input the same details again and again? Skip unnecessary steps and re-send your transfer!

• Edit or cancel transfers: If your transfer is available for edits or cancellation, you can do this directly via our platforms

4. Enjoy fair prices and better transfers

We want you to get the best rates and pay the lowest fees possible. That’s why we keep working on reducing costs, while staying transparent and upfront about our fees and exchange rates.

How to get the best value for money:

• Pricing calculator: See the total cost of sending money  before submitting your transfer. You can access the Pricing Calculator  on our homepage, or mobile app

• Exchange rates notifications: Find out the best times to send money with the exchange rate of your choice via FX updates on our app.

• Promo notifications: In your WorldRemit account section, opt-in for the latest promotions and deals on our app.

5. Work with your recipients

To avoid any hiccups along the way, it’s best to ensure that your recipient’s details are correct before you send your transfer. Here are the most important details to confirm with them , depending on the selected payout method:

• Cash pick-up: Recipient’s name (written in the correct order) as stated on their ID

• Bank transfer: Varies depending on receiving country (sort code, routing number, SWIFT…)

• Mobile money: Input correct mobile money provider or mobile money account

• Airtime top up: Recipient’s phone number

Your loved ones can also enjoy the convenience of monitoring their transfers through our WorldRemit Transfer Tracker app - available for more than 50 countries via Google App Store.

6. Keep an eye out for emails

Always keep an eye on your email inbox for possible communication from us. That way you won’t miss out on any updates and requests regarding your account or transfer.

What kind of emails will you receive from us?

• Confirmation of your transfer details or any cancellations and amendments

• Requests for additional information about your account or transfer

• Important changes to WorldRemit services

• Updates about our promotions or discounts (you don’t want to miss those!)

So there you have it! Bear these 6 things in mind and you’ll continue to enjoy fast, hassle-free transfers at great prices. If you haven’t already, make sure you download our mobile app for the best WorldRemit experience. It offers you all our features in your pocket and notifications for important updates like transfer progress and exchange rate changes.

Send money today

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