COVID-19 update: We’re here to help you get money to friends and family quickly. Where possible, please transfer to bank accounts, mobile money or airtime instead of cash pickup. Our service is available 24/7 via our website and app and your money is safe with us. For more information Click on any of the following links for more information on sending cash pickups to Belarus:
- Where can my recipient collect the funds in Belarus?
- When will funds be available to be collected in Belarus?
- What currencies can I send for cash pickups to Belarus?
- How much can I send for cash pickups to Belarus?
- What information do I need from my recipient to send cash pickups to Belarus?
- What should my recipient show when collecting funds in Belarus?
Where can my recipient collect the funds in Belarus?
Any branches of the Contact network. Click here for a list of locations.
When will funds be available to be collected in Belarus?
Usually within a few minutes. We may sometimes require further information from you before we can process the transfer in order to comply with our regulatory requirements. We will email you if this is the case.
What currencies can I send for cash pickups to Belarus?
The currency you can send to Belarus depends on where you are sending from:
- If you are sending from the Eurozone or Nordic countries, you can send Euros (EUR).
- If you are sending from any other countries, you can send US Dollars.
How much can I send for cash pickups to Belarus?
The maximum amount (per transfer) is USD / EUR 5000.00
What information do I need from my recipient to send cash pickups to Belarus?
- Full name. Please enter your recipient’s full legal name. It must match their valid, government-issued photo ID for them to successfully collect their funds.
- Address. We need your recipient’s city.
- Mobile number. We use this to send an SMS notification to your recipient with the transaction reference number which they will need in order to collect the funds. We will also inform them when their funds are ready to be collected.
- Sending reason. Please indicate whether it is “family or friend support,” “purchase of services,” “property payment,” or “sending funds to self”.
- Email (optional). We use this to email your recipient with details of the transaction. This is particularly useful in case they have issues receiving the SMS notifications.
Please ensure that all your recipient’s details are correct. Once you make your transaction, it is difficult for us to amend or stop the transfer, although we will always try our best to do so.
What should my recipient show when collecting funds in Belarus?
- Valid photo ID. This must be one of the following: national ID, passport, or driving license
- Quote “CONTACT” and the 8-digit transaction reference number. We will notify you and your recipient by email and SMS when funds are ready to be collected and send the transaction reference number. Please quote this when collecting the funds.
