Send cash pickups to South Africa

Where can my recipient collect the funds in South Africa?

Any branches of Sikhona at any standard bank ATM & retail stores and Mukuru.

When can my receiver collect the funds in South Africa

Funds are usually available to collect within a few minutes. The estimated time for collection depends on branch operating hours. We may also require further information from you to comply with our regulatory requirements before processing the transfer. If so, we will email you promptly.

What currencies can I send for cash pickups in South Africa?South African Rand (ZAR) only.

South African Rand (ZAR) only.

What is the max amount that I can send for cash pickups in South Africa?

Mukuru:

• Minimum per transfer = ZAR equivalent of USD/GBP/EUR 20

• Maximum per transfer = ZAR 50,000.00

Sikhona:

• Minimum per transfer = ZAR 10.00

• Maximum per transfer = ZAR 25,000.00

• ZAR 5,000.00 per person per day

• ZAR 25,000.00 per person per month

There may be lower limits depending on the country where you are sending from and the payment method used to fund the transfer. Please see the relevant section in Payments for more info.

What information do I need from my recipient for cash pickups in South Africa?

What should my recipient show when collecting funds in South Africa?

Mukuru:

Transactions below ZAR20,000.00:

Valid photo ID. This must be one of the following:

• South African passport

• National ID card

• Driving licence

• Foreign passport with visa or refugee card 

Transactions above ZAR20,000.00 and up the maximum limit of ZAR50,000.00:

• Recipient's valid photo ID

• Recipient's proof of address

• A copy of the sender's ID

• A selfie photo of the sender holding their ID

• Sender's proof of address in their home country plus their contact number

• Confirmation of relationship

• Purpose of funds

Sikhona:

When collecting via ATM:

• Recipient will receive a Voucher Number and Pin Code via SMS (using the mobile number used in the registration process)

• Choose “Collect Instant Money”

• Enter the Voucher Number and Pin Code

Note: The ATM machine will not dispense in cents or coins, the transaction will be rounded off to the nearest ZAR 10. ATM machines payout in denominations of: R10 , R20 , R50 , R100 and R200 notes. No fees are charged for collection.

Collecting in a Retailer Store:

• Recipient will receive a Voucher Number and Pin Code via SMS (using the mobile number used in the registration process)

• Provide the Voucher Number and Pin Code

• Present Valid ID:

  • South African passport

  • National ID card

  • Driving licence

  • Foreign passport with visa or refugee card

How can I send money to South Africa via WorldRemit?

WorldRemit Ltd (registered in the UK) partner with local South African ADLAs (entities that are licensed in South Africa with authority to process money transfers into South Africa).

When sending money to South Africa via WorldRemit Ltd, your recipient in South Africa may be asked for further information as part of our partner's Due Diligence requirements. This is required for our partners to comply with Exchange Control Reporting obligations of ADLAs. 

You can send to South Africa, using WorldRemit's partners for cash pick-up, bank account and mobile money delivery.