Send cash pickups to South Africa

See below for answers to your questions about sending money to South Africa via Cash Pickup.

Where can my recipient collect the funds in South Africa?

Any branches of the Mukuru network.

When will funds be available to be collected in South Africa?

Usually within a few minutes.  We may sometimes require further information from you before we can process the transfer in order to comply with our regulatory requirements. We will email you if this is the case.

What currencies can I send for cash pickups in South Africa?South African Rand (ZAR) only.

South African Rand (ZAR) only.

What is the max amount that I can send for cash pickups in South Africa?

  • Minimum per transfer = ZAR equivalent of USD/GBP/EUR 20
  • Maximum per transfer = ZAR 50,000.00

There may be lower limits depending on the country where you are sending from and the payment method used to fund the transfer. Please see the relevant section in Payments for more info.

What information do I need from my recipient for cash pickups in South Africa?

What should my recipient show when collecting funds in South Africa?

Transactions below ZAR25,000.00:

Valid photo ID. This must be one of the following:

  • South African passport
  • National ID card
  • Driving licence
  • Foreign passport with visa or refugee card 

Transactions above ZAR25,000.00 and up the maximum limit of ZAR50,000.00:

  • Recipient's valid photo ID
  • Recipient's proof of address
  • A copy of the sender's ID
  • A selfie photo of the sender holding their ID
  • Sender's proof of address in their home country plus their contact number
  • Confirmation of relationship
  • Purpose of funds

How can I send money to South Africa via WorldRemit?

WorldRemit Ltd (registered in the UK) partner with local South African ADLAs (entities that are licensed in South Africa with authority to process money transfers into South Africa).

When sending money to South Africa via WorldRemit Ltd, your recipient in South Africa may be asked for further information as part of our partner's Due Diligence requirements. This is required for our partners to comply with Exchange Control Reporting obligations of ADLAs. 

You can send money to South Africa, using WorldRemit's partners for cash pick-up, bank account and mobile money delivery.

How many transactions can I send per month through cash pickup?

South African regulations allow you to send up to a maximum of 5 cash pickup transactions per month.