Send mobile money to Somaliland

See below for answers to your questions about sending money to Somaliland via mobile money.

Which mobile money accounts can I send to in Somaliland?

You can send to Telesom ZAAD mobile money accounts.

The mobile money account must be (1) fully registered and (2) active.

When will funds be credited to mobile money accounts in Somaliland?

  • Speed: Instant

We will notify you and your recipient by email and SMS when funds are credited. We may sometimes require further information from you before we can process the transfer in order to comply with our regulatory requirements. We will email you if this is the case.

What currencies can I send to mobile money accounts in Somaliland?

US Dollar (USD) only.

How much can I send to mobile money accounts in Somaliland?

  • A maximum of USD 5,000 per transfer, unless you are sending from Australia in which case it is a maximum of USD 2,500
  • Your recipient’s Telesom ZAAD mobile money account can only have a maximum balance of USD 5,000 at any given moment. Please ensure that your recipient’s account has sufficient capacity for the transfer to be processed successfully. Your recipient can do this by reducing the balance in their account.

What information do I need from my recipient to send mobile money to Somaliland?

  • Full name. Please enter your recipient’s full name. To avoid any delays, the recipient’s name should match the name registered on their mobile money account.
  • Address. We need your recipient’s city.
  • Mobile money account number:
    • Fully registered and active Telesom ZAAD mobile money accounts only.
    • Length: 9 digits in total (excluding country code). Telesom ZAAD mobile money numbers begin with 63.
  • Contact mobile number. We use this number to send SMS notifications to your recipient when the funds have been credited. This can be different from the mobile money account number.
  • Sending reason. Please indicate whether it is “family or friend support,” “purchase of services,” “property payment,” or “sending fund to self”.

Please ensure that all your recipient’s details are correct. Once you make your transfer, it is difficult for us to amend or stop the transfer, although we will always try our best to do so.

What fees does my recipient pay in Somaliland?

WorldRemit does not charge your recipient any additional fees for the mobile money transfer.

However, some local operators may charge them a fee when they withdraw funds as cash. This depends on the mobile operator’s policy and is not determined by WorldRemit.