Send cash pickups to the Philippines

See below for answers to your questions about sending cash pickups to the Philippines.

Where can my recipient collect the funds in the Philippines?

You can select from one of the following network options when creating a transfer:

  • Branches of Metrobank, Pera Hub and PSBank network:
    • Metrobank (PHP and USD)*
    • Pera Hub (PHP)
    • PSBank (PHP)
  • Branches of Banco de Oro (BDO) and BDO Remit network:
    • Banco de Oro (BDO) (PHP and USD)*
    • BDO Remit in SM Malls (PHP and USD)*
    • BDO Network Bank (formerly One Network Bank) (PHP)
    • RD Pawnshop (PHP)
  • Locations of the following partners:
    • M. Lhuillier (PHP and USD)*
    • Palawan Pawnshop branches and Palawan Express Pera Padala agents (PHP)
    • LBC (PHP)
    • Cebuana Lhuillier (PHP)
    • TrueMoney agents (PHP)

*Note that USD cash pick up service is only being offered by WorldRemit through M. Lhuillier, BDO branches and BDO Remit Counters at SM Malls, and at Metrobank branches (subject to availability of USD notes).

When will funds be available to be collected in the Philippines?

Usually within a few minutes. We may sometimes require further information from you before we can process the transfer in order to comply with our regulatory requirements. We will email you if this is the case.

What currencies can I send for cash pickups in the Philippines?

Philippine Pesos (PHP) and United States Dollars (USD)*

How much can I send for cash pickups to the Philippines?

The maximum amount (per transfer) which you can send depends on the network. Please see below for more info:

Metrobank, Pera Hub and PSBank network:

  • Metrobank: A maximum of PHP 500,000 per transfer; USD cash payout transfer limit depends on the send country and payment method.
  • Pera Hub: A maximum of PHP 100,000 per transfer 
  • PSBank: A maximum of PHP 250,000 per transfer

Branches of Banco de Oro (BDO), BDO Remit in SM Malls, RD Pawnshop: The limit depends on your send country and payment method

Branches of M. Lhuillier: A maximum of PHP 250,000 per PHP payout transfer and USD 1,500 per USD payout transfer

Branches of Palawan Pawnshop and Palawan Express Pera Padala agent locations: A maximum of PHP 100,000 per PHP payout transfer

Branches of LBC: A maximum of PHP 100,000 per PHP payout transfer

Branches of Cebuana Lhuillier and TrueMoney agent locations: A maximum of PHP 50,000 per transfer

There are no daily, weekly or monthly cumulative limits. However please be aware that high-value transfers, including multiple low-value transfers over a short time period, may be delayed while the required compliance documents are gathered and verified.

There may be lower limits depending on the country where you are sending from and the payment method used to fund the transfer. Please see the relevant section in Payments for more info.

What information do I need from my recipient to pick up cash in the Philippines?

  • Full name. Please enter your recipient’s full legal name. It must match their valid, government-issued photo ID for them to successfully collect their funds.
  • Address. We need to know your recipient's address, and specifically the city in which your recipient lives.
  • Mobile number. We use this to send an SMS notification to your recipient with the transfer reference number which they will need in order to collect the funds. We will also inform them when their funds are ready to be collected.
  • Email (optional). We use this to email your recipient with details of the transfer. This is particularly useful in case they have issues receiving the SMS notifications.
  • Sending reason. Please indicate whether it is “family or friend support,” “purchase of services,” “property payment,” or “sending funds to self”.

Please ensure that all your recipient’s details are correct. Once you make your transfer, it is difficult for us to amend or stop the transfer, although we will always try our best to do so.


What should my recipient show when collecting funds in the Philippines?

Branches of Metrobank, Pera Hub and PSBank:

  1. Valid photo ID. At Metrobank locations, this must be two valid government-issued IDs, such as a passport, Philippine driver’s license, or ID card. At all other locations, one government-issued ID is required.
  2. If claiming cash via Metrobank’s branches, Quote “WorldRemit”, while if pay out is via Pera Hub and PSBank branches, Quote “Metrobank” and then provide the 8-digit transfer reference number. We will notify you and your recipient by email and SMS when funds are ready to be collected and send a transfer reference number.

Branches of BDO, BDO Network Bank, BDO Remit in SM Malls, and RD Pawnshop:

  1. Valid photo ID. This must be a valid government-issued ID, such as a passport, Philippine driver’s license, or ID card.
  2. If claiming cash via BDO branches, Quote “WorldRemit”, while if pay out is via BDO Network Bank, BDO Remit in SM Malls and RD Pawnshop branches, Quote “BDO” and then provide 8-digit transfer reference number. We will notify you and your recipient by email and SMS when funds are ready to be collected and send a transfer reference number.

Branches of M. Lhuillier, LBC, Cebuana, Palawan Pawnshop and Palawan Express Pera Padala and TrueMoney Agent locations:

  1. Valid photo ID. This must be a valid government-issued photo ID, such as a passport, Philippine driver’s licence, or ID card.
  2. 8-digit transfer reference number. We will notify you and your recipient by email and SMS when funds are ready to be collected and send a transfer reference number.
  3. Purpose of Remittance. Our partners also require your recipient to provide the purpose of the transfer and their relationship to the sender upon collection.